HTH Worldwide

Have used HTH several times. Recently had a major muscle injury to my leg a few days before departure. Was not able to travel and took several weeks to recover with PT. The claim for the full trip cost, which was not refundable, was paid by HTH. Took a few weeks to do and went back and forth to provide needed information from provider, doctor and trip information, etc.. Was paid in full, so this is what insurance is for! Highly recommend them. Glad the injury did not happen while in Cuba where I was going. That would have been much harder to deal with there.

It was comforting to know we had this coverage, although we did not need to use it! Thank you.

I purchased travel protection for our trip to an all inclusive resort in Mexico. The day after arrival I began to develop symptoms of conjunctivitis. Thinking it was my allergies kicking up, I waited a day to see if my allergy medicine would help. It didn’t. The resort had a medical clinic so I made an appointment and saw a very nice doctor who diagnosed me with conjunctivitis and gave me the required eye drops. Symptoms gone 2 days later. The bill was $291.00. The doctor was very familiar with what paperwork I would need to submit my claim so I left the clinic with paperwork in hand. Upon return home, I called Nationwide and initiated my claim. I needed to gather a little more paperwork for them like the receipt for my trip showing the total cost of the trip, and a photocopy of my passport showing the stamp for entering Mexico. All paperwork submitted 3 days after returning home. A few days later I received an email from Nationwide stating that they had received my paperwork and were reviewing it. 2 weeks later I was notified that my claim was approved and they were mailing a check. 1 week after that I received a check for the full amount. Yay! Overall I was very satisfied. I was also very grateful for the on site medical clinic and the astute doctor who was very well versed in not only dealing with sick tourists, but with insurance paperwork as well!