The topic of pre-existing conditions is one of the most frequent inquiries our Customer Care team receives, so we know it’s on the minds of many customers. Having an existing medical condition is very common. It’s important to consider any pre-existing conditions you may have when making decisions about travel health insurance. Even if a close family member is not traveling with you but has a pre-existing condition, it’s important to be aware of how it can affect travel insurance coverage before you purchase a plan.
What is a Pre-Existing Condition?
“Pre-existing condition” is a tricky term that often confuses travelers and can lead to an unsuccessful claim. In plain language, a pre-existing condition is any change in your health documented in your medical record by a medical professional including any treatments, diagnostic tests or examinations, medical recommendations for tests or examinations, or a change in prescribed medication.
In general, most travel insurance companies will consider you to have a pre-existing condition if you have a diagnosed illness or medical concern that has not been “stable” within a defined look-back period. “Stable” means that the condition has not changed or worsened in any way – no new diagnoses or treatments, no new medications, no treatments of any kind, and no pending or initiated treatments, scans, or test results. If you or a close family member have a pre-existing condition, there is an additional time-sensitive benefit known as a Pre-Existing Condition Waiver that you may want to consider.
Travel Coverage for Pre-Existing Medical Conditions
Emergency medical coverage is automatically included on all comprehensive travel insurance plans. This emergency medical coverage can work in conjunction with your health insurance, or in place of it, to help reimburse the cost of emergency medical care while traveling.
What’s even better – the majority of comprehensive travel insurance plans will also cover pre-existing medical conditions. And, there’s no additional charge.
However, in order to get coverage for pre-existing conditions, you must qualify and obtain a pre-existing medical conditions waiver.
What is a Pre-Existing Medical Conditions Waiver?
This waiver acts as a shield and prevents your travel insurance company from considering your recent medical history when processing a medical claim. Without a waiver, the insurance company may look back in your recent medical records and use any relevant information to deny your claim.
So, if you must visit the doctor or hospital while you’re traveling, and it happens to be related to a stable health problem from your recent past -from common ailments, like asthma and high blood pressure to more serious conditions like cancer or heart attacks – a waiver will remove the pre-condition exclusion and trigger coverage to apply. This means you won’t be responsible for a big medical bill and travel insurance will kick in.
Without the waiver, travel insurance will not pay any medical bills for treatment or claims linked to your recent medical past.
What is a Look-back Period?
When determining the result of a claim, the travel insurance company will “look back” at the medical records of the traveler or non-traveler to whom the claim refers. The period of time for this medical review that is specified will vary by plan and provider; typically within 60-180 days prior to purchasing a comprehensive plan. In order to have an approved claim, the condition must have been stable within the look back period. “Stable” means that the condition has not changed or worsened in any way – no new diagnoses or treatments, no new medications, no treatments of any kind, and no pending or initiated treatments, scans, or test results.
If you do not have a plan that includes the Pre-Existing Condition Waiver, your travel insurance company will have the right, should you file a claim, to look back into your medical history – or the medical history of pertinent family members – up to the defined period of time stated in the plan to determine whether or not the incident is related to a pre-existing condition. If the claim is related to the pre-existing condition, the claim will most likely not be covered. For travelers without stability in their health conditions, a Pre-Existing Condition Waiver may be the best option to avoid a denied claim.
Qualifying for a Pre-Existing Medical Conditions Waiver
To qualify for a waiver in order to bypass the look-back period, policyholders must meet a few requirements.
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Age: No age limit for a waiver on the majority of plans.
Cost: No additional premium for a waiver.
Health: Traveler must be medically fit to travel. Any pre-existing medical conditions must be stable.
Timing: Must buy travel insurance early, soon after making an initial trip deposit
Accuracy: Trip cost must be accurate.
Generally, If you’re medically fit to travel, purchase insurance early, and insure the total cost of your trip – you’ll automatically qualify for a waiver. And, if you were wondering if age is a factor, you’ll be happy to know that the majority of travel insurance plans on InsureMyTrip.com have no age restrictions when it comes to emergency medical coverage for pre-existing medical conditions.
Here’s more on those important qualifications:
Be medically fit to travel.
You must be medically fit to travel on the day the travel insurance plan is purchased in order to meet the health qualifications for a pre-existing medical conditions waiver. The waiver can also extend to others listed on the policy, so they must also be medically fit to travel.
If your doctor or insurance company believes you should avoid traveling for any medical reason, you will likely be disqualified for coverage. Also, if you have future plans to undergo treatments or surgery, this would be considered “foreseen” and the waiver would not cover you.
Buy travel insurance early.
If you wait too long, coverage for pre-existing medical conditions will no longer be available. You must buy travel insurance soon after your first trip payment/deposit in order to meet the deadline for qualification. Typically, the requirement is anywhere from 10-21 days after the deposit.
For example, if you put a 50% deposit down on a hotel room on November 1st. That would be considered your first trip deposit date. Soon after November 1st, you must buy travel insurance in order to be eligible for a pre-existing conditions waiver. Some companies require you to buy a plan as early as ten days after putting money down on your trip. So, in this scenario, you’d have to buy insurance by November 10th to qualify with some plans.
Insure full cost of trip.
Finally, you must insure the entire cost of your trip to be eligible for the waiver. This includes any pre-paid, non-refundable travel arrangements. If you are having trouble calculating the trip cost, review the trip cost guide on our site.
Note: The pre-existing conditions waiver does not cost more. You just need to qualify.
Generally, travel insurance plans extend pre-existing medical condition waivers to all qualifying travelers – no matter their ages. However, a few plans do enforce age limits. If you have questions on age limits, talk with a licensed travel insurance agent at InsureMyTrip to review options.
If you meet all the requirements and want to purchase a travel insurance plan that includes coverage for health problems linked to your medical history, look for plans with a pre-existing medical conditions waiver included in the policy certificate and be sure to read all eligibility requirements.
Insurance companies can easily link any medical visit with a pre-existing medical condition. Even a blood test, change in medication, or a recommendation for a test is flagged as an indicator. That’s why it’s so important to obtain a waiver. It helps to maximize benefits. Even if you aren’t concerned, having the waiver will speed up your claims process because they won’t have to look through your past medical history.
Q: What if a non-traveling family member’s health puts a trip in jeopardy?
A: The pre-existing condition exclusion and waiver may also apply to non-traveling family members. This varies by plan. It is important for customers to be aware of this in the event they may be concerned about having to cancel/interrupt their trip due to a non-traveling family member’s medical issue.
Documentation for Claims Involving Pre-Existing Medical Conditions
Here are common travel insurance claims related to pre-existing medical conditions and expected documentation requirements:
Claim: Emergency Medical Care
Emergency medical care is required while traveling.
- Proper claim form
- Proof of trip
- Note from attending physician on the trip
- Copy of medical records
- Copy of medical bills
Claim: Trip Interruption
A medical emergency forces the traveler to cut the trip short and return home.
- Proper claim form
- Proof of trip
- Note from attending physician on the trip
- Copy of medical records
- Copy of medical bills
Claim: Trip Cancellation
A medical emergency of a traveler forces the traveler(s) to cancel a trip.
- Proper claim form
- Proof of trip
- Doctor’s note
- Copy of medical records
- Copy of medical bills
Claim: Trip Cancellation
Medical emergency or death of a non-traveling family member forces the traveler(s) to cancel a trip.
- Proper claim form
- Death certificate or other medical documentation
- Proof of scheduled trip
Finally, emergency medical coverage that covers pre-existing medical conditions waiver is an important consideration when choosing travel insurance. It can help cover medical expenses for you and other travelers on your policy. In addition, it can provide added protection in the event you must have to cancel a trip due to the illness of a family member.
If you need further assistance, contact a licensed travel insurance agent at InsureMyTrip.
Pre-Existing Conditions for Non-Travelers
There are two ways in which the travel insurance companies may view pre-existing conditions for non-traveling family members when determining eligibility for a claim due to the cancellation or interruption of your trip because of a sudden illness in a family member at home. The plan certificate for each plan will outline this in detail.
Some travel insurance companies use the same limitation they do for travelers and apply the look-back period. This will exclude coverage for any condition that they received treatment, diagnostic testing or medication changes for during that time. Again, a Pre-Existing Condition Waiver can be obtained if the non-traveling family member is in stable health as of the purchase of the plan and other eligibility requirements are met. It is important to review the Pre-Existing Condition Waiver wording to make sure that it also applies to non-traveling family members in this case.
Another way travel insurance companies may cover trip interruption for the illness of a family member at home is “unforeseen worsening of the condition,” which means that if it is unexpected that the non-traveling family member’s health would take a turn for the worse (according to their medical records at the time of purchasing the plan), it is considered an unforeseen occurrence. This does not have an eligibility requirement, but the worsening of the condition must be unexpected according to the attending physician.
You can also review the plan certificate for the Pre-Existing Conditions exclusion. Specifically, if the plan states “family member booked to travel with you” in reference to a Pre-Existing Condition, then the company will look at the unforeseen worsening of the condition of a non-traveler. If the certificate does not state this, then the company will look at Pre-Existing Conditions for non-traveling family members the same as a traveler.
Every plan we sell to Canadian travelers, whether it be for trip cancellation only or all-inclusive, includes an exclusion on pre-existing conditions. This means that the plan will not provide any benefits for a condition that falls under this exclusion, and how a plan defines existing conditions will change based on a traveler’s age.
There are many factors taken into account when looking at emergency medical coverage, and it is best to call and speak with one of our licensed Canadian reps to find the best plan to fit your needs.
Common Questions Our Customers Often Ask About Pre-Existing Conditions
To make sure that you’ve done everything you can to protect yourself and your trip: do your research, be upfront with your travel insurance company about any conditions you think might apply, purchase your travel insurance plan as soon after paying your initial trip deposit as possible, and familiarize yourself with all the details of your plan before you depart. More specifically, understand this is a complicated component to travel insurance, and don’t be afraid to ask questions! Here are some common questions travelers just like you ask.
Can you still find value in a plan if you have a pre-existing condition?
Absolutely! As we noted before, travelers with pre-existing conditions will be most interested in plans with Pre-Existing Condition Waivers included in them. Travelers who need the waiver will need to be timely when purchasing their policy, as all Pre-Existing Condition Waivers will only be available within a certain number of days from the first payment made towards the trip. If you are not within the timeframe to be eligible for the waiver, there may still be options. For example, if your last diagnostic test or change in medication was 90 days ago, we could find a plan that only looks back 60 days.
Is ‘old age’ a pre-existing condition?
The short answer is no. Age may affect other aspects of the travel insurance plan such as the amount of medical coverage available or the premium of the policy, but it does not directly apply to the pre-existing condition exclusion. The travel insurance company will review medical records for the person in question to evaluate the stability of the health conditions. These may not have any connection to age.
Is pregnancy a pre-existing condition?
No. Pregnancy is not a pre-existing condition; however, it is a foreseen condition. Normal, healthy pregnancy is never eligible for coverage under a travel insurance plan – even if the pregnancy did not exist before the purchase of a plan. If pregnancy complications prohibit travel by order of a physician, you may be eligible for trip cancellation or trip interruption coverage.
Disclaimer: The information contained in this article serves as a general overview of benefits and should only be used for informational purposes. Refer to your individual certificate of insurance for specific coverages, exclusions and benefits. When in doubt, please contact one of our licensed agents for additional assistance.
Ask a Question
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Question
What if we book say a 14 day cruise 18 month out and buy insurance which for us would be pretty expensive, but cancel the cruise (changed our mind) 12 month out where we would get all of our deposit back, we would be out the premium for the insurance. Right? Or can you cancel the insurance also??
By Maria - March 14, 2018
Answer
Generally, the insurance is only refundable within 10-15 days from when the policy is purchased. The "Review Period" is listed on each policy and can vary depending on the state you live in.
By MattG - March 15, 2018
Question
We are traveling to Aruba in the fall. Both me and my husband have Medicare primary and Mutual of Omaha secondary. Do we need to buy Health Insurance and Transportation Insurance back to the US for this trip should we need to return to the US for medical care? We understand Medicare does not pay in Aruba.
By BrendaB - July 17, 2018
Answer
If you have no existing medical coverage at your travel destination, it is highly suggested to obtain a travel medical plan for your trip. Please fill out the quote form on our home page, www.insuremytrip.com with your trip details and once you arrive on the results page, please view the plans under the medical tab. Our single trip medical plans provide both medical and medical evacuation coverage when traveling outside of your home country.
By MattG - July 18, 2018
Question
I just booked a cruise, and I am purchasing travel insurance. I have a question, and the cruise company suggested I ask you directly. My mother is 93 and healthy. She is not traveling with me, However my concern is always that if something serious should happen to her either right before my trip or during my trip, would I be covered by trip cancellation?
By NancyP - January 24, 2019
Answer
Yes. The number one covered reason for Trip Cancellation and Trip Interruption is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote. This applies to all comprehensive policies we offer and it extends to non-traveling family members. Trip Cancellation reimburses 100%.
By MattG - January 24, 2019
Question
Is this per trip insurance only or can you also get an annual multi trip plan with a pre existing condition
By Bruce - April 15, 2020
Answer
Comprehensive plans that offer coverage for pre-existing conditions (through a pre-existing condition waiver) are available on a per-trip basis only. All eligibility requirements must be met in order to qualify for the pre-existing condition waiver such as, but not limited to, insuring the full cost of your trip, purchasing your plan within 10-21 days after making your initial trip payment and being medically fit a the time the policy was purchased.
By Meghan - April 21, 2020
Question
If I want to purchase comprehensive insurance with the pre-exisiting waiver, it says to cover the full non-refundable cost of the trip. What if I have only paid a small deposit on a cruise. May I purchase the insurance based on the cost of the deposit (within the 10-21 days after the initial payment) and as I make additional payments, increase the policy cost and meet the requirement for the pre-existing waiver?
By PatriciaT - April 23, 2020
Answer
Yes, you can purchase your insurance now and insure the amount you have paid out of pocket so far and increase the insured trip cost as you make future payments. There are a few requirements that must be met to qualify for the pre-existing conditions waiver, such as but not limited to, you (or anyone covered by the waiver) must be medically fit at the time the policy is purchased, insure the full cost of your trip and be purchasing the insurance within 10-21 days after making your initial payment/deposit. This time sensitive period may differ depending on the company. As you make future payments toward you trip, you will want to add those expenses to your policy (within 10-21 days after making the payment). It is important to read the full details of your policy which will include the time sensitive period and any other requirements to qualify for coverage. If you have questions while you are reviewing plans, please contact our Customer Care department at 800-487-4722.
By Meghan - April 24, 2020
Question
Can I purchase the insurance before purchasing ticket
By VeniceG - June 28, 2021
Answer
You have to have some sort of money spent towards the trip before buying a comprehensive policy. Comprehensive Plans are the most widely known form of coverage and are often called package plans. Typically, a Comprehensive Plan will offer a variety of benefits for travelers, covering a wide range of concerns. Most provide coverage for Trip Cancellation, Trip interruption, Baggage loss, Medical, Dental, Emergency Evacuation, 24 Hour Traveler Assistance, Baggage Delay, Travel Delay, and Accidental Death. You can purchase most policies up until the day before departure, however; you may not be eligible for some time sensitive benefits if you do not purchase within 10-21 days of the initial trip deposit/payment. Some time sensitive benefits are, but not limited to: Pre-Existing Condition Waiver, Financial Default, Terrorism, Cancel For Any Reason and Cancel For Work Reasons.
By MattG - June 29, 2021
Question
If I book hotels for my trip that can be cancelled up to a day before my trip starts, do I have to include the cost of the hotels in my trip total
By Fran K - January 22, 2023
Answer
If you woke up on the day of departure and had to cancel the trip for a covered reason, whatever money you stand to lose on that day is what you would insure. Any travel arrangements that are fully refundable if you cancel on the day of departure does not need to be insured.
By MattG - January 25, 2023