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Plans & Coverage

Trip Cancellation

Trip Cancellation Insurance

Trip cancellation is a standard benefit offered with most travel insurance comprehensive plans. This travel insurance benefit provides reimbursement of your pre-paid, non-refundable expenses should you need to cancel your trip unexpectedly for a covered reason.

Covered Reasons

In all comprehensive travel insurance policies there will be an included list of covered reasons for cancellation. These are situations the insurance company considers legitimate as factors in making the decision to cancel your trip. It’s essential that you are familiar with this list of covered reasons in any insurance policy you’re considering purchasing since these are guidelines by which any claim you may need to file will be judged. The plan certificate is available for you to read before making a purchase.
If you’re not comfortable with the list of covered reasons provided to you and feel you need more flexibility in making the decision to cancel your trip, you may want to consider purchasing a Cancel for Any Reason benefit.

Bad Weather and Trip Cancellation

Comprehensive insurance plans include coverage for trip cancellation in the event of a storm or other weather event interfering with your trip. The exact details of the coverage do vary by plan, but in general, if inclement weather such as a hurricane or winter storm makes your primary residence or your travel destination uninhabitable before your departure date, you may be reimbursed for your insured trip costs. Comprehensive plans cover unforeseen issues, therefore once a storm or hurricane has been predicted, or in some cases named, there won’t be coverage to cancel your trip due to that storm.

What May Not Be Covered by Travel Insurance

In addition to covered reasons, travel insurance plans may also list exclusions that you’ll need to be aware of before you purchase a policy. Exclusions are events that absolutely won’t be covered by your insurance company. In addition to exclusions, there are situations that won’t be covered because they are not included. Examples of scenarios that aren’t eligible for coverage may include:

  • having to cancel your trip because you were detained by customs at the airport and couldn’t get on your flight
  • canceling because of a work obligation
  • canceling because of an illness or injury related to a pre-existing medical condition

Many plans may offer a pre-existing conditions waiver, if all eligibility requirements are met, which could help to cover known medical issues. It is important to purchase your travel insurance plan as soon as you book your trip in order to have the most options available to you. Knowing what is excluded in the plans that you are considering, and what your individual needs and concerns are, can help you to ask the right questions to get the coverage you need.

Disclaimer: The information contained in this article serves as a general overview of benefits and should only be used for informational purposes. Refer to your individual certificate of insurance for specific coverages, exclusions and benefits. When in doubt, please contact one of our licensed agents for additional assistance.

30 Questions

  • Question

    I'm seeing under the policies after "Trip Cancellation" $2500 listed even though the cost of my trip is $10,000. Does this mean there's a $2500 deductible or I can only expect to be reimburse for $2500 of my non-refundable expenses?

    By JoshF - January 4, 2018

    • Answer

      The amounts displayed are per person amounts. If you had to cancel for a covered reason, that is the amount each traveler would be reimbursed.

      By MattG - January 11, 2018

  • Question

    I had to cancel my trip. Will i get the insurance fee back?

    By Diane - May 26, 2018

    • Answer

      Generally, the policy premium is only refundable within the 10-15 day review period from when the policy was purchased.

      By MattG - May 26, 2018

  • Question

    I am planning to purchase tickets for my family to attend the wedding of my niece in California. Does a travel insurance cover cancellation due to changes of wedding plans? Do I need to buy special coverage for such reasons.

    By TonyH - September 3, 2018

    • Answer

      For this concern, we suggest viewing policies that offer Cancel for Any Reason. There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

      By MattG - September 4, 2018

  • Question

    Is it possible to get trip cancellation coverage if you are past the 14-21 day window since the deposit was made

    By JimP - May 9, 2019

    • Answer

      You can purchase most policies up until the day before departure, however; you may not be eligible for some time sensitive benefits if you do not purchase within 10-21 days of the initial trip deposit/payment. Some time sensitive benefits are, but not limited to: Pre-Existing Condition Waiver, Financial Default, Terrorism, Cancel For Any Reason and Cancel For Work Reasons.

      By MattG - May 13, 2019

  • Question

    Is the death or health emergency of a parent considered a valid reason for trip insurance reimbursement?

    By Ramesh - September 28, 2019

    • Answer

      Yes. The number one covered reason for Trip Cancellation and Trip Interruption is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. This applies to all comprehensive policies and extends to non traveling Family Members.

      By MattG - September 30, 2019

  • Question

    I am purchasing a trip to Mexico. I have to pay for the nonrefundable hotel now but won't purchase the airline ticket for a few more months. If I purchase coverage before I have the airline tickets but have the hotel reservation, will the airline ticket be covered as well once I purchase them in a couple months?

    By Rick - October 18, 2019

    • Answer

      Yes. You can insure what you have paid for to date and any known costs, and once you make subsequent payments towards the trip prior to departure such as purchasing airfare, you can contact us and update your existing policy accordingly.

      By MattG - October 19, 2019

  • Question

    I am worried about the cornovirus and not being allowed to travel Will travel insurance cover this

    By shelleyF - March 9, 2020

    • Answer

      We do understand your concern as news of Coronavirus develops daily. It is recommended that you contact your travel agent and/or travel suppliers to see if they are offering the ability to cancel and receive a refund or rebook travel to a later date. Generally, travel insurance does not cover trip cancellation due fear of travel. Also, since travel warnings are now foreseen, coverage would not be available to cancel your trip due to your destination being inaccessible because of Coronavirus. The only way to have any coverage to cancel your trip, would be to purchase a comprehensive plan with optional Cancel For Any Reason coverage selected. There are some eligibility requirements for this coverage, such as insuring 100% of pre-paid, non-refundable trip costs, purchasing your coverage within 10-21 days of your initial trip payment, and you must cancel your trip no less than 2 days prior to departure. Cancel For Any Reason can reimburse a portion, typically up to 50%-75%, of your trip cost depending on the plan purchased. A policy with Cancel For Any Reason can cost an additional 40%-60% more than a standard policy, is not available in all states, and eligibility requirements may differ by company.

      By Meghan - March 11, 2020

  • Question

    is airline bankruptcies covered?

    By Noah - March 9, 2020

    • Answer

      Many Comprehensive travel insurance policies will include financial default coverage, if all eligibility requirements are met, which typically covers cancellation or interruption if a travel supplier has stopped business operations due to a financial reason. Coverage for financial default may be time sensitive on some plans, meaning you have to be purchasing coverage within 10-21 days after making your initial trip payment/deposit. Also, there is a waiting period for financial default coverage to go into effect after the effective date of the policy, usually 10-14 days. This means that if you purchase a plan today and it goes into effect tomorrow, financial default coverage would be available 10-14 days after tomorrow (depending on the plan). Plans typically do not cover the default of the agency that you purchased your travel arrangements through. Also, coverage has to be purchased prior to any announcement of financial issues for a travel supplier. Finally, some companies only offer coverage for the financial default of select travel suppliers. You can obtain the complete list from your provider if you have any questions about your travel supplier’s eligibility.

      By Meghan - March 11, 2020

  • Question

    We had a house booked in Florida starting 3/23/2020. My husband has been recently diagnosed with a health issue that we need to get immediate attention. We have cancelled the trip. What is the process for filing a claim?

    By Sheri - March 11, 2020

    • Answer

      If you are looking to file a claim, you will need to contact the insurance company that provided your coverage. You should be able to find the contact information for the claims department within the policy documents that you received when the plan was purchased. The claims department will be able to advise you on the process and any information needed.

      By Meghan - March 12, 2020

  • Question

    Do we get a refund of our insurance cost if the cruise line cancels the trip?

    By ShariW - March 12, 2020

    • Answer

      Generally, the policy can only be cancelled within the 10 - 15 day review period from when it was purchased.

      By MattG - March 16, 2020

  • Question

    We have reserved a house in San Diego for a family get together for 6 days. However, my husband and I are 80 years old and are now advised not to travel at this time because of the Coronavirus. Will our CSA policy refund our prepaid rental fee?

    By BrendaC - March 13, 2020

    • Answer

      Although Coronavirus is now a prevalent topic, and there are many questions related to travel insurance coverage, it looks like you may have purchased a travel insurance plan from a company not offered through InsureMyTrip.com. If that is the case, you will need to contact that company directly to discuss coverage or file a claim. You should be able to find this contact info on any confirmations or policy documents that you received. Although our Customer Care agents would love to help, they can only view and discuss policies that were purchased through InsureMyTrip.com.

      By Meghan - March 13, 2020

  • Question

    My wife and I are going on a trip together. If one of us gets sick, can I cancel the trip for both of us?

    By RobertG - March 27, 2020

    • Answer

      If one traveler has to cancel for a covered reason, all travelers who are insured are also covered to cancel as well. Trip Cancellation extends to traveling companions and Family Members. The number one covered reason for Trip Cancellation and Trip Interruption is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote. Trip Cancellation reimburses 100%.

      By MattG - April 2, 2020

  • Question

    Does travel insurance cover pandemics

    By Marie - April 16, 2020

    • Answer

      Some standard comprehensive travel insurance plans do exclude pandemics, and on others you may only be covered if you contract the virus after coverage goes into effect and a physician says you can't travel. It is important to read the policy document to see what is covered and what is excluded. If fear of travel or government shutdowns/boarder closings are your main concern, you would want to purchase a comprehensive plan with optional Cancel For Any Reason coverage selected. There are some eligibility requirements for this coverage, such as insuring 100% of pre-paid, non-refundable trip costs, purchasing your coverage within 10-21 days of your initial trip payment, and you must cancel your trip no less than 2 days prior to departure. Cancel For Any Reason can reimburse a portion, typically up to 50%-75%, of your trip cost depending on the plan purchased. A policy with Cancel For Any Reason can cost an additional 40%-60% more than a standard policy, is not available in all states, and eligibility requirements may differ by company.

      By Meghan - April 22, 2020

  • Question

    I book a trip and the company cancels the trip due to lack of enrollment. They will only refund the cost of the trip, not independently purchased airfare. Can I get a policy to insure trip and airfare?

    By PauletteW - May 8, 2020

    • Answer

      Standard comprehensive travel insurance plans will not cover cancellation due to lack of enrollment. In this instance, you would want to look at a policy with optional Cancel For Any Reason protection selected. There are some eligibility requirements for this coverage, such as insuring 100% of pre-paid, non-refundable trip costs, purchasing your coverage within 10-21 days after making your initial trip payment/deposit, and you must cancel your trip no less than 2 days prior to departure. Cancel For Any Reason can reimburse a portion, typically up to 50%-75%, of your trip cost depending on the plan purchased. A policy with Cancel For Any Reason can cost an additional 40%-60% more than a standard policy, is not available in all states, and eligibility requirements may differ by company. If you would like assistance finding a plan that best fits your needs, you can call our Customer Care department at 800-487-4722 to speak with a licensed travel insurance representative.

      By Meghan - May 12, 2020

  • Question

    I still have to apply for Schengen visa, if not approved can I get a refund?

    By Lottie - August 3, 2023

    • Answer

      If your visa is denied or your trip is cancelled prior to the effective date of the medical policy, you can request to have it cancelled. You are fully refunded the premium paid if you cancel prior to the effective date.

      By MattG - August 5, 2023

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