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AXA Assistance USA

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AXA Assistance USA is part of the AXA Group. Their service leadership is founded on three factors: a commitment to the highest quality service, sophisticated technology to deliver that service and a global network of offices to provide that service. They provide a 24-hour hotline to all their customers to help facilitate the next steps in many unforeseen travel events.


AXA Assistance USA Travel Insurance is a small part of a large organization that is dedicated to offering emergency services for its clients. With over 50 years of experience, AXA Travel Insurance division has the experience and resources needed to provide quality protection for travelers.They are underwritten by the experts at Nationwide Mutual Insurance Company.

The AXA plans offered here on InsureMyTrip can be great for any traveler. Whether traveling alone or with your family and on a strict budget, you will most likely find an AXA trip insurance plan to fit your needs.


  • Plans that vary in coverage to meet any travelers’ needs
  • 24-hour hotline to facilitate next steps in the event of an unforeseen emergency during your trip

Customer Ratings and Reviews

Our customers rate the AXA Assistance USA on our site
(4.50) of 5
on average based on 3447 reviews.
Better Business Bureau Rating
We had to cancel our trip after being diagnosed with Influenza in March 2020. I was concerned that our claim would be seriously delayed due to the number of COVID-19 claims, but was pleased to receive a check in the mail for the full amount within three weeks of submitting our claim. Just purchased a policy from the same company for our rescheduled trip in October.
Ryan A.
Well pleased with my insurance plan. Thank you.
Abe B.
This is the worst experience I've ever had. I have been trying to file a claim for 4 days but no one ever answers the phone. I was on hold over three hours yesterday no one picks up. Absolutely a scam.
Michael T.
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