Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
TravelSafe
Classic
I purchased this plan for a significant trip that was planned well in advance. Unfortunately, major family health issues required me to cancel the trip about a month before the departure date. I promptly filed a claim, and spent hours pulling together the extensive paperwork that was requested (proof of reservations, proof of cancellations, documentation about the medical issues, etc.). TravelSafe/TripMate's response seemed to be to stall, delay, request additional paperwork, and (seemingly) hope that I would give up and go away. After submitting paperwork (by mail or online), it generally took TripMate about 1 week to acknowledge receipt in their online system, even if I called to confirm that they had already received the paperwork. Then there would be a delay of several weeks, before I would receive a request for additional documentation, which often duplicated documents I had already sent (or were slightly different versions of prior documentation). I always promptly responded to the requests and sent the requested documentation so that I would not delay the process. My claim was finally approved about 3.5 months after I initially started the claim. However, the reason my claim seemed to finally gain traction was that my travel companion (same trip/insurance/reason for cancellation) contacted the InsureMyTrip advocates after receiving no response or updates about her claim after several months; the advocate quickly got her claim resolved and paid. After notifying TripMate that my companion's claim had already been paid, my claim was finally approved and paid about 2 weeks later. Overall, this process seemed far more complicated and slow than necessary; I do not plan to purchase travel insurance through this company again.
Stephanie M. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Comfort in knowing I had a plan. Glad I didn't have to use it.
Sharon C. would
recommend this plan to a friend or relative.
GeoBlue
Trekker Choice
I did not need to use it but it gave me peace of mind to know I had it.
Penelope D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
I'm submitting this review with the caveat that we didn't need to make a claim. An insurance plan is really only as good as the actual coverage and the ease of making a claim and getting reimbursed. This service appears to be a great one, but I can't fully endorse any company until I've used all of their services.
Jennifer W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I wish that your company could have a partial refund to customer who did not file a claim.
Gregory T. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are happy to hear that your trip went well and you did not have any issues that would cause you to use the plan. Travel insurance does provide peace of mind in case you do have to use it, but unfortunately, no travel insurance provider would issue you a refund after you've taken a trip.
Your plan did have a 10 Day Review Period to request a refund after you purchase. If after you look over your policy, you find that it does not meet your needs, you can cancel it while you are inside the review period. Comprehensive travel insurance goes into effect for you the following day after you purchase a plan to cover you for Trip Cancellation.
In the future, please consider calling us prior to purchasing a plan so that we can assist you in answering any questions that you may have. Our toll free telephone number is 800-487-4722.Apr 17,2018
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Plus
I have come to believe Travel Insurance is useless except for in very RARE circumstances. Last year I did not purchase insurance for a trip that was cancelled as the taxi was in our driveway. Come to learn the insurance would NOT have covered it anyway. This year I called your company to see what assistance I could get when it appeared we would have a 9 hour delay in our flight, causing a connection to be missed. The best you could suggest is that we purchase another 1 way ticket and submit a claim when we got home.....and PERHAPS we would be reimbursed for it. Well....we all know how THAT would have turned out!!!!
I am currently holding insurance on 2-3 more trips. When they are completed we will not be purchasing any more trip insurance as it is for the most part useless. I could have had another Tanzanian safari for 2 with what I have paid you all over the years. Turns out if we had we needed to file a claim, it would have been money down the drain.
I am currently holding insurance on 2-3 more trips. When they are completed we will not be purchasing any more trip insurance as it is for the most part useless. I could have had another Tanzanian safari for 2 with what I have paid you all over the years. Turns out if we had we needed to file a claim, it would have been money down the drain.
Julius O. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you very much for taking the time to submit your review. Perhaps we can change your mind with a more detailed description of coverage.
All travel insurance is written on a 'named peril" basis which means that the reason for the claim must be specifically listed in your policy as a covered reason. The number one covered reason for Trip Cancellation in all Comprehensive plans is the unexpected sickness, injury or death of you, your traveling companion or your family member. Of course, there are other covered reasons that vary by policy. As you found out, canceling your trip because there is a taxi in your driveway would not be a covered reason under any of our plans.
We can also understand why you would be bothered because a claim representative would not confirm payment for a claim. No one will predetermine a claim until the company has received the paperwork. Nevertheless, there may very well be coverage under your policy for your Missed Connection:
"If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for 3 or more hours, due to:
a) any delay of a Common Carrier (the delay must be certified by the Common Carrier);
b) documented weather condition preventing You from getting to the point of departure;
c) quarantine, hijacking, Strike, Natural Disaster, terrorism or riot.
We will reimburse You, up to the Maximum Benefit Amount shown in the Confirmation of Benefits, for:
a) Your Additional Transportation Cost to join Your Trip; and
b) Your Prepaid expenses for the unused land or water Travel Arrangements; and
c) reasonable accommodation, telephone and meal expenses up to 0 per day necessarily incurred by You for which You have proof of purchase and which were not paid for or provided by any other source."Apr 11,2018
The trip included a
cruise
Global Alert!
Preferred
I regret buying a policy from here as they have companies that use Trip Mate to "Process" claims, but they don't process the claims but just give you the run around over and over. I submitted a claim November 15 with all the correct documentation and have not been paid yet. They keep saying they mailed me a check, but constantly change the date they say they mailed it. Avoid Global Alert, Travel Safe, and TripAssure as they use this Trip Mate as a claim processor !
4-10-18 update: I finally received a check for my claim almost 5 months after submitting all the required paperwork. Insure MyTrip.com did assign an advocate to help me, but she could not find out much either, however while she was waiting to hear from them about when the check was being sent out, the check was generated and I received it today. I appreciate InsureMyTrip.com stepping up to help; I wish I had known they had someone to help back in 2017 when I started having trouble get the claim paid.
4-10-18 update: I finally received a check for my claim almost 5 months after submitting all the required paperwork. Insure MyTrip.com did assign an advocate to help me, but she could not find out much either, however while she was waiting to hear from them about when the check was being sent out, the check was generated and I received it today. I appreciate InsureMyTrip.com stepping up to help; I wish I had known they had someone to help back in 2017 when I started having trouble get the claim paid.
Marilyn G. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry to learn about your claims experience. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Apr 17,2018
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
great plan, made me feel secure on my trip to Costa Rica.
Mariel R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Global Alert!
Preferred
I cancelled my trip& sent claim in November. After 5 months only in April your insurance could solve my claim. I was calling many many times to check my status of claim, nobody could answer my question. I was sent from one department to another. Loosing time and emotional stress. Terrible experience. I would never recommend to buy your insurance.
Irina L. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 17,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Purchased this plan for our Caribbean cruise. I was happy with the coverage for the money. Can’t really say much beyond that because thankfully we don’t have any claims to submit.
Gerrie S. would
recommend this plan to a friend or relative.
It was unfortunate that you were unable to take advantage of the services of an Anytime Advocate much earlier in the process. If you should ever have to file a claim in the future, please be sure to contact us to request assistance if you do not hear from the claims department within 30 days of submitting your paperwork, or if you believe that your claim was unfairly denied.
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