Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
AIG Travel
Travel Guard Gold
My last trip was delayed and flights cancelled. AIG covered my return ticket and hotel for 5 days! Very quick response.
Deborah H. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
I was so glad to have purchased this plan and to work with the company on 2 claims for hospitalizations while I was in Australia.. It was a smooth, professional and positive experience, for sure.
Nancy Lee B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Highly recommend CSA travel protection. There is a choice of plans and all are reasonable and compatible priced. I would not travel without a travel protect plan.
Rose T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
It was quite a bit cheaper than Norwegian cruise line insurance.
Sherry J. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Total failure by insuremytrip. My mother passed away four days before our trip. I was led to believe by the person I called I have full coverage to change the airline tickets. Since we bought tickets so early, and now having to change a flight from New York to Italy within a week the increased costs were over $4800, but again they said we are covered. So we scheduled my moms funeral promptly an delayed our departure by two days. Heart broken and sad over the loss of my mother we left for our trip at least feeling better believing the almost $5000 would be covered. I made all the proper notifications and filed a claim. They DENIED the claim and sent us a check for $200! They claimed the delay was not covered beyond $200. I appealed it only to be denied again...they said they would have reimbursed all of our money if we canceled, but since we were able to salvage our trip we are out over $4600 in additional costs! They have no heart and could care less about the customer...they promptly took our money but in true insurance company fashion denied our claim. It makes no sense canceling if you can delay....or at least so we thought. I would NOT buy insurance from this company!
John C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector Lite
Luckily we didn't need to use this policy this time. There have been ice storms and airline cancellations in our area. Didn't affect us this year. We have had to use in the past and they paid all our costs promptly.
Robert H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I had an excellent explanation when I call on the phone and I purchased because the lady that explain to me was very helpful.
Ana B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TravelSafe
Classic
This was one of the rare occasions I have had to file a claim with travel insurance, and my experience was time consuming, frustrating, ultimately dissatisfying, and just plain awful. The dispute centered on a provision buried deep within the the policy language that required a contemporaneous written report of the incident in order to receive compensation. While I will not go into the details, in my case damage to a camera and lens occurred while staying in a rustic backpackers' lodge in a remote region of Borneo, where such formalities would be absurd. I did, however, make the management of the lodge aware of the incident verbally, and I also confirmed my account with them by e-mail after returning to the U.S. This documentation was provided to the insurer, but rejected as insufficient evidence that the damage occurred during the coverage period. In truth, the amount I was seeking -- $290 for repair of the camera and lens -- was not much more than the cost of the policy premium. I found the attitude of TravelSafe (and their claims agent TripMate) to be doctrinaire, inflexible and, frankly, sleazy. I had used TravelSafe on two previous occasions, but I will never use this company, or their underwriter, United States Fire Insurance Company, again.
Robert P. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that your property was damaged during your trip and are dissatisfied with this policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. With any travel insurance policy you would be required to have written documentation at the time of loss for damage to, or theft of your personal property. This will substantiate your claim and demonstrate that the event occurred while you were traveling. The following information can be found in the certificate of this policy:
"Additional Claims Provisions Specific to Baggage: Your duties after loss of or damage to property or delay of baggage:
In case of loss, theft, damage or delay of baggage or personal effects, You must:
a) take all reasonable steps to protect, save or recover the property;
b) promptly notify, in writing, either the police, hotel proprietors, ship lines, airlines, railroad, bus, airport or other station authorities, tour operators or group leaders, or any Common Carrier or bailee who has custody of
Your property at the time of loss;
c) produce records needed to verify the claim and its amount and permit copies to be made;
d) provide to the Company, within 90 days from the date of loss, a detailed proof of loss signed and sworn to; and
e) be examined, if requested."
In the future, please consider calling us prior to purchasing a plan so that we can assist you in reviewing any specific concerns that you may have when you are selecting a travel insurance policy. Our toll free telephone number is 800-487-4722. We look forward to assisting you.Jan 29,2018-
RobertP
Thanks, Melissa. Believe me, I am now quite familiar with the provisions of the policy you have quoted, the reasons for them, as well as the reasons why my claim was denied.
Please allow me to point out, however, that the phrasing of part (b) is unclear and open to interpretation.
The clause requires that written notification be made to any one of a list of entities -- police, hotel, etc. -- "or any Common Carrier or bailee who has custody of your property at the time of loss." Does the qualifier, "who has custody of your property at the time of loss" apply only to Common Carriers and bailees? Or to the entire enumerated list? Bailees, by definition, have custody of your proprerty. That's what makes them bailees. Common Carriers have custody not only of your property, but also of your person for the duration of their carriage. So, qualifying only these two types of entities is superfluous. That would seem to imply that the qualifying phrase, "have custody of your property" applies to the entire list, not only Common Carriers and bailees.
In my case, the hotel did not have custody of or control over my property at the time the damage occurred. It was in my hands and in my control. Therefore, the requirement of wriiten notification has been misapplied in this case, and insurance should've paid.
I brought up this point with TripMate, but they didn't buy it. For my part, I paid $290 for repair of the camera and lens, with which I was very pleased -- Photo Tech on West 36th Street in Manhattan. I recommend them highly. I've moved on with life.Jan 29,2018
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The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Fast and easy to register for travel insurance. The price was most reasonable and we have now used this provider for numerous cruise vacations with the knowledge that we have excellent insurance.
carl w. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Didn't have to use it so don't know how well it works if you need to, but was satisfied with what we had purchased and it being a fair price.
Lee H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The AXA Assistance USA Gold plan is a Comprehensive plan which covers a wide range of perils and hazards for Trip Cancellation. Unfortunately, it was determined that the claim did not fall within the scope of Trip Cancellation because you would have had to cancel the trip with your Travel Suppliers to be covered under that benefit.
Please consider calling us in the future prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.