Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
TravelSafe
Classic
It is such a comfort knowing that if something were to happen, my travel money would be protected. My traveling companion recently had an episode with her heart and I was afraid that we might have t cancel our recent trip just a few days for our departure. Luckily her Drs. gave her a clean bill of health and the okay to travel but TravelSafe provided the sense of security that we both needed in case things were to have a different outcome.
Ruth W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
A last minute, complex trip was covered and, thankfully, we had no need to use it. But missed connections and mishaps along the way made it evident to me that trip insurance is necessary and sensible.
Jain L. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Silver
We did not have to file a claim on this trip
However we have used AIG in the past and they have provided the coverage I needed and paid my claim in a timely manner.
I will definitely use them in the future.
However we have used AIG in the past and they have provided the coverage I needed and paid my claim in a timely manner.
I will definitely use them in the future.
Robert E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TravelSafe
Classic
Traveling has brought me great pleasure and experiences that go far beyond monetary value! Travel insurance is like the cherry on the cake! Complete freedom of worry! My travel experience is enhanced with such peace of mind to know that i will be taken care of anywhere in the world! Money can buy complete bliss with travel insurance!!!
david m. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
IT WAS EASY TO GET. GLAD WE DIDN'T NEED TO USE IT!
Sandra E. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
I had a near disaster experience with my trip being canceled by one of the sponsors. In the future, I would seriously look at the option for cancellation for any reason. Thankfully I was able to complete my trip with the tour guide and completed the trip without any adverse experiences.
Janice S. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Easy to set up.
Gave peace of mind
Never used.
Amen
Gave peace of mind
Never used.
Amen
Andrew S. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Didn't file a claim but provided peace-of-mind during trip!!
David C. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic Plus
We canceled this trip. The policy was a "cancel for any reason" policy. I filed the requested paperwork immediately, and both the claim and documentation were straightforward and uncomplicated, consisting of only 2 receipts. TravelSafe stalled and delayed repeatedly; my claim was not even evaluated, much less paid, until after an InsureMyTrip rep intervened. InsureMy Trip was great; TravelSafe was not.
Suzanne S. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry to learn that you were not satisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Oct 26,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
We purchased AXA insurance for a European Trip that included a Baltic cruise. All went well until we returned to the States thru NYC. They had issues going on and were cancelling flights due to "congestion". Eventually our flight was cancelled. We immediately reported it to insurance 8/02 and was advised to get statement from Airline of reason for cancellation. The statement on our paperwork said a/c maintenance so the Airline was responsible for our room (or so we thought). A day and a half after we were to arrive home we did. We worked for 2.5 weeks to get airlines to pay portion and then submitted to insurance everything airline did not reimburse. Insurance did nothing until I called to check on status 2 weeks after submission. They sent us a letter asking for more documentation about hotel room and airport parking for the 1 extra day we submitted. We submitted again and 3 weeks later had not heard a thing. Contacted insurance again and was apologized to- it was put on hold. Finally received full payment requested 2 months after submitting. IF YOU BUY AND HAVE TO USE CALL FREQUENTLY AND STAY ON TOP OF THEM. Nothing was done until after each phone call and believe me they say call to check on status- it appeared they do not want you calling to check on status because nothing has been done until you call. Keep every receipt and document otherwise you will never get your refund, Frustrating experience if you have to use insurance.
Lester R. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your detailed comments which we brought to the attention of the AXA Assistance USA claims department. You are correct in advising your fellow travelers to request and save all receipts which are necessary documents for reimbursement in a claim. It is also disappointing to hear that you were not contacted on a regular basis by the AXA claims department.
In the future, please remember that InsureMyTrip does offer our Unparalleled Customer Service:
"We are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our “Anytime Advocates†will support you with the process if you feel a claim has been unfairly denied." We will also be happy to assist if you do not hear from the claims department within 30 days or need assistance in working with your claim representative. You can call Customer Service at (800) 487-4722 to request an advocate. We are available weekdays from 7:00 AM - midnight ET and weekends 9:00 AM - 9:00 PM ET.Nov 01,2017
It is true that there are some situations that would require the additional coverage of Cancel For Any Reason. This is one situation that Trip Cancellation for a covered reason would not protect against.
There are 3 conditions that must be met to purchase a Cancel For Any Reason Rider as follows: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, most of the policies will reimburse you 75% of your trip costs, unless otherwise noted.
In the future, please feel free to contact us directly at 1-800-487-4722 when looking for your next policy. Our licensed representatives can assist in finding you an appropriate policy for your trip. We are available 7 days a week.