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To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
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TravelSafe
Classic Plus
We felt comfortable knowing that all aspects of our trip were covered. Luckily, we encountered no problems. Having travel insurance was like a safety net....in case. Having never bought travel insurance for a trip like this before, we have no way of knowing if the insurance cost was high or reasonable.
Toby G. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Choice
We used this policy to reimburse us for my husband's visit to the cruise ship's doctor. While we were still on the ship, I used the email address specifically provided to us by April Travel Protection to communicate with them while at sea. Basically I just wanted to find out what we needed to provide in order to file a claim so that I made sure we got all of the documents before leaving the ship. However, I received no response back from April, so I needed to call them from the ship. When I spoke to a rep I told her I had emailed the address provided and got no response back, she kept repeating that they respond to emails within a certain time (it was way past the time frame she said). Not a great start in terms of customer service.
However, she did email me a claim form with instructions and when we got back home I followed the claim instructions carefully and had no problems getting reimbursed for the full amount of the ship's medical center charges. (Although on their summary of benefits that came along with the check they got the patient name wrong and listed me as the patient instead of my husband -- it didn't affect the payment but I noticed they got that wrong.)
So, I would probably use April again as they processed the claim quickly and completely and had good coverage, but I do wish they were better about responding to their email and paying attention to who the patient was.
However, she did email me a claim form with instructions and when we got back home I followed the claim instructions carefully and had no problems getting reimbursed for the full amount of the ship's medical center charges. (Although on their summary of benefits that came along with the check they got the patient name wrong and listed me as the patient instead of my husband -- it didn't affect the payment but I noticed they got that wrong.)
So, I would probably use April again as they processed the claim quickly and completely and had good coverage, but I do wish they were better about responding to their email and paying attention to who the patient was.
Anne C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
We did not have to use the plan which is a good thing. Better to have it and not need it then to need it and not have it.
Gerald K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully didn't need to use it but the peace of mind having it was priceless
Sharyn H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Fortunately, we did not have to utilize our insurance so I can not speak to the issue.
Trudy R. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 30,2017
The trip included a
cruise
Generali Global Assistance
Standard
We purchased the CSA Travel Protection plan primarily to cover catastrophic emergencies (e.g. needing to be airlifted off of a cruise ship) while on vacation. We selected it after comparing price and coverage of several plans as a happy compromise between price and coverage, figuring it came closest to covering our specific needs. Since we did not need to use the policy for any reason while on vacation (always a good thing when you do not need to use your insurance policy) the only thing I can review is the fact that the policy was reasonable in its cost and what it covered, and that it gave my wife and me peace of mind while on vacation. We will use CSA again for our next cruise.
Joseph R. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
No issues with the trip. Everything went as planned. The insurance provides peace of mind while traveling.
Robert K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We came back very healthy and everything was OK so did not have reason to file a claim.
Bebi H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
We did not need to use the insurance but we were glad we had the security of knowing it was available if needed
Paul P. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for taking the time to leave a review. We are happy to hear your trip went well, and we look forward to helping protect any trips in the future!
Regards,
The RoamRight TeamMay 15,2017
The trip included a
cruise
tour
John Hancock
Gold
Nothing went wrong, so really can't comment on how well the plan was or on John Hancock policies are. Seemed adequate when we bought it, thankfully, we didn't have t use it.
Wayne C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful