Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
John Hancock
Silver
I've purchased trip insurance for a long time, but never needed to use it. This time, unfortunately, I did need to file a claim. While I had to submit multiple documents and receipts, the company clearly stated what was needed to process the claim. It was handled fairly and promptly. It's extremely important for those who purchase trip insurance to keep extensive records and receipts of everything purchased. If I had not kept this type of record/receipts, I would not have received reimbursement. This is to be expected but I can't emphasize this enough. Submission of the claim required scanning and submitting a large number of documents into a portal. Ultimately, I feel this was fair... but tedious. I would purchase this insurance plan again and am grateful that I had it.
Deborah S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not need but glad I had it.
Michael T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Felt most comfortable with having the insurance with a well-known, highly rated insurance carrier.
Richard W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Over all plan was wonderful. I was a little confused with who to contact with questions. The travel nurse herself was wonderful but the coordination between leaving the hospital and the trip home was a nightmare including me staying unaccompanied at a hotel for over 24 hours when her flight to me was delayed with no notification until I called hours after she was to arrive.
Dairne M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This plan was a waste to purchase. We missed a port on our cruise due to a national strike in France and never even went to France. Nationwide insurance would not count missing a port as trip interruption even though it was beyond our control . The cruiseline made the call, not us. And it was the main reason why we booked this trip. I had to go back and forth with them for months, providing documentation and receipts just to have them reject our claim. It was very frustrating. I'm considering just not buying insurance next time because it's not honored.
Colleen M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My wife baggage was delayed for about 18 hrs. I was filing a claim with I- travel website but for oddly some reasons it keeps asking to upload a documents which I provided for the first three steps. And there was a question if the airline settled the claim, there was no choices of N/A or no answers, so I couldn’t proceed to the next step. I called I- travel customer service, that’s a mistake on my part because the person I talked to kept saying use my desktop computer instead of my phone. She keeps saying my I-phone was the problem. With the amount of documents the website was asking, I rather use my phone to take photos and upload them. There were times that my conversation with this person became adversarial and my wife asked me to end the phone conversation. True to the point, you can find out if the travel company is good when you start making the claim. I should have trusted my own guts to stay with generali. I bought the insurance from them before and no issues when I made the claim. I have no idea how IMG has a high mark. I will not buy travel insurance from IMG again.
Patrick M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney BairdInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry our online claim submission option and your contact to our ser did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Apr 02,2024
The trip included a
cruise
tour
AXA Assistance USA
Platinum
I didn't have to submit a claim but it was good peace of mind as I received emails and communication and felt secure with the service-I felt relieved knowing I was insured-thank you-on my trip to Antarctica.
JOSEPH V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Happily to not have to have use the plan. I can't rate anything with customer service or how things would have played out if I had had an issue during the trip.
John K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I have used my trip insurance numerous times and the first time I needed to use it they didn’t reimburse anything on the grounds that it didn’t insure us in our home country when we were visiting our home country and reside in Egypt and were only going home on vacation
Matias D. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, WorldTrips International, has issued the following response:
“Hello Matias. We appreciate you bringing this to our attention and for allowing us the opportunity to correct the issue. Our sincerest apologies for any inconvenience this may have caused you.”
Mar 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We have utilized this firm several times and have had no issues.
Neita D. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We love our loyal travelers, and hope to retain you as a customer for many years to come! Thanks so much for sharing your experience and choosing to #TravelSmarter.Mar 07,2024