Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Travelex
Flight Insure
I am a long time p0urchaser with dozens of prior purchases. I will not be buying new plans until you have the ability to add beneficiary like you had previously. I buy insurance for my family members and as family head I want the proceeds to come to me so I can provide for the various members if something tragic were to happen.
James B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
Seems fine, expensive for older people, easy to buy, glad I have not needed to make a claim.
James R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Always great customer service
Cara B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Trawick International
Safe Travels Voyager
Did not need to file a claim, but it was great to have peace of mind.
David P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I always use IMT and recommend to others. Staff on phone is always helpful and they have large variety of companies. NEVER but from a cruise or tour company. If they go out of business - many have- you get nothing
Steven R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
Applying and completing the proper enrollment forms was simple, with the help of good representatives at your office. It was comforting to know we had coverage while away despite, thankfully, not using it.
Kenneth W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Didn’t use.
Robert O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Got a chip in the windscreen of rental car. Rental company billed us and we paid the bill.
Claimed on our AXA policy and it was paid in 15 days! Amazing service.
Highly recommend.
Claimed on our AXA policy and it was paid in 15 days! Amazing service.
Highly recommend.
Gillian P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
Horrible company. Used an extremely briefly worded stipulation in the contract to deny my claim. And it just so happened to be the very first thing they asked for after it took weeks to even get back to me. Basically just a scam. Noticed other reviews online with the same issue. Honestly don’t understand how their rating is so inflated on many websites. Steer clear and go with a more reputable insurance.
Marina F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
You are NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. Do yourself a favor and AVOID at all cost because this is such a SLIMEY COMPANY. Travelex underwritten by Berkshire Hathaway.
The coverage and cost seemed to be a great option. My wife needed to go to the ER while on our trip and thought ‘great thing we bought travel insurance’ because obviously this was going to be costly. She got taken care of, we paid for everything, and then filed a claim. About 3 weeks later we finally get a response asking some odd questions including proof of our flights (even though the hospital was in the country we said we were going to). Little did I know that these questions were SNEAKY ways to get out of paying claims. We sent our flight info to them and waited another few weeks. They messaged us back asking which day we booked our return flight because, even though we’re well within the time period of coverage…YOU ARE NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. I went through and read the contract again and it was very briefly worded on pages 34 and 37 of the 59 page contract. ABSOLUTELY DESPICABLE. This why they start off with asking these questions because it’s is an easy way to toss out lots of claims. Don’t make the same mistake as us and go with someone else.
The coverage and cost seemed to be a great option. My wife needed to go to the ER while on our trip and thought ‘great thing we bought travel insurance’ because obviously this was going to be costly. She got taken care of, we paid for everything, and then filed a claim. About 3 weeks later we finally get a response asking some odd questions including proof of our flights (even though the hospital was in the country we said we were going to). Little did I know that these questions were SNEAKY ways to get out of paying claims. We sent our flight info to them and waited another few weeks. They messaged us back asking which day we booked our return flight because, even though we’re well within the time period of coverage…YOU ARE NOT COVERED if you book your return flight after you depart OR if you change your return flight without requesting a change from them. I went through and read the contract again and it was very briefly worded on pages 34 and 37 of the 59 page contract. ABSOLUTELY DESPICABLE. This why they start off with asking these questions because it’s is an easy way to toss out lots of claims. Don’t make the same mistake as us and go with someone else.
Kyle B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for taking the time to post your feedback on Insuremytrip.com, we make every effort to review all customer concerns.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance Services does not make claim determinations. We have contacted BHSIC, and they have advised that they do not have a claim initiated and have had no correspondence with you.
Listed below are the policy’s Effective and Termination Dates, and the definition of Trip, which may help provide clarity as to why the return date must be booked prior to the time of departure.
The policy ends on the earliest of:
(a) the date the Trip is completed;
(b) the scheduled Return Date;
(c) the Insured’s arrival at the Return Destination on a round Trip, or the Destination on a one-way Trip; or (d) cancellation of the Insured’s Trip.
“Trip” means a period of travel away from home to a Destination outside the Insured’s City of residence and;
the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kin
the Trip has defined Departure and Return Dates supported by Travel Documents prior to the time of departure;
the Trip does not exceed the Maximum Trip Length Allowed listed in the Schedule; (d) and travel is primarily by personal automobile or Common Carrier.
It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
Should you have additional claim questions, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
Oct 23,2024
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance Services does not make claim determinations. It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
I’ve listed the policy’s Effective and Termination Dates, and the definition of Trip which may help provide clarity as to why your claim was denied.
The policy ends on the earliest of:
(a) the date the Trip is completed;
(b) the scheduled Return Date;
(c) the Insured’s arrival at the Return Destination on a round Trip, or the Destination on a one-way Trip; or (d) cancellation of the Insured’s Trip.
“Trip” means a period of travel away from home to a Destination outside the Insured’s City of residence and;
the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kin
the Trip has defined Departure and Return Dates supported by Travel Documents prior to the time of departure;
the Trip does not exceed the Maximum Trip Length Allowed listed in the Schedule; (d) and travel is primarily by personal automobile or Common Carrier.
We have escalated your concerns to BHSIC, should you have additional documentation you think could support your policy, you are welcome to appeal the claim decision directly, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].