Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
Generali Global Assistance
Standard
My experience with filing my claim was far from satisfactory. The customer service was impossible to reach and when they were reached, very poor service. I would not recommend this company to my worst enemy!
In the future I will consider that a reasonable price is no guarantee of hood service.
In the future I will consider that a reasonable price is no guarantee of hood service.
Helen H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for sharing your experience with us, Helen. We’re sorry for the inconvenience and will use your feedback to improve the claims process. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. If you have any additional questions or would like to speak to one of our dedicated customer service reprentatives, please reach out to us at (800) 348-9505 or via email at [email protected].Aug 04,2023
The trip included a
cruise
Trawick International
Safe Travels Voyager
It's hard to review a product that you didn't have to use (e.g. filing a claim). You can rate it on costs, coverage, and how straight forward their info was. But to truly earn 5 stars requires the unfortunate need to file a claim. I had to do just that for my recent cruise. I filed a claim 3 days after returning from our trip. I received one timely follow-up email requesting some additional documentation which I promptly provided.
They were able to use the documentation provided to certify my claim and issue a check within about four weeks. This is exactly what I like to see in the claims process.
I highly recommend Trawick based on this experience with them!
They were able to use the documentation provided to certify my claim and issue a check within about four weeks. This is exactly what I like to see in the claims process.
I highly recommend Trawick based on this experience with them!
Robert M. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Generali Global Assistance
Standard
Filing a claim was difficult by uploading all 5 documents- required written proof of delay from airport which was time consuming; Got no response from Generali until I called- had to communicate via "chat" not a person; rep said they would forward my issue to a rep - which should not have been necessary to have to ask; finally got a response a week later after I called that they would be reimbursing us for hotel and extra night of parking. Received last email two months after flight was cancelled.
Beth T. would not
recommend this plan to a friend or relative.
-
Angie
Hello Beth. We’re sorry for the inconvenience and will use your feedback to improve the claims process. Thanks for buying a Generali travel insurance plan.
Jul 31,2023
Nationwide Mutual Insurance
Essential
I am so disappointed with the fact that you are not assisting us with our loss of time and money. Our trip was delayed because of the airline not because of any fault of our own. Please know that I bought this insurance to make sure if anything happened we would be reimbursed if something happened out of our control. Please review our case again. We lost so much. Thank you, Gail Simpson and Donald Jarvis
Donald J. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Nationwide Mutual Insurance
Essential
Nationwide Mutual Insurance hides behind bureaucracy to delay processing claims.
I had a family doctor visit (non-emergency, neither requiring hospitalization) during my international trip. I submitted a claim for only $60, after few weeks I got an email from Nationwide Travel Claims asking me to submit a letter/documentation from my primary insurance stating if my policy does cover medical expenses incurred outside of the United States. I contact my primary insurer who explains in a letter that they ONLY cover excess of $350, and ONLY for emergencies or hospitalization.
After few weeks, I receive another email from Nationwide Travel Claims asking me to provide a copy of my primary health insurer’s Explanation of Benefits indicating the amount paid or denied for the submitted charges, which THEY KNOW that I cannot provide because my primary health insurer won't cover those charges as documented in the letter that I already sent them the first time they contacted me.
In summary, **Nationwide hides behind bureaucracy to delay processing the claims**
I had a family doctor visit (non-emergency, neither requiring hospitalization) during my international trip. I submitted a claim for only $60, after few weeks I got an email from Nationwide Travel Claims asking me to submit a letter/documentation from my primary insurance stating if my policy does cover medical expenses incurred outside of the United States. I contact my primary insurer who explains in a letter that they ONLY cover excess of $350, and ONLY for emergencies or hospitalization.
After few weeks, I receive another email from Nationwide Travel Claims asking me to provide a copy of my primary health insurer’s Explanation of Benefits indicating the amount paid or denied for the submitted charges, which THEY KNOW that I cannot provide because my primary health insurer won't cover those charges as documented in the letter that I already sent them the first time they contacted me.
In summary, **Nationwide hides behind bureaucracy to delay processing the claims**
Miguel M. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
WorldTrips
Atlas International
It was an affordable plan that provided excellent coverage. The ease and convenience of purchasing the policy was amazing!!!!! I am very satisfied, and will definitely use again.
Chris G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
Purchased land arrangements then 12 days later purchased airfare. Understood financial default covered if purchase within 10 days of initial purchase and within 10 days of any additional arrangements purchased, so figured whole trip cost covered. After all, couldn't purchase for full amount until after got air fare to get there. Land supplier defaulted & stole our money. Filed claim. Twice they said they hadn't received my claim documents. Third time they decided I should have purchased within 10 day sof land arrangements, then somehow amended my purchase to add the airfare after I purchased it, & so denied default claim for land arrangements. Policy language certainly misleading, & I've been a lawyer for 42 years so if I didn't understand it...how could a non-lawyer? I won't purchase a Nationwide policy ever again.
Andrew T. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
IMT
Academic Explorer Discoverer
We had to cancel my daughter's trip due to an injury that required surgery. I was pleased that the company sent us a check for the entire insured amount without any fuss after I filed the claim. Will definitely use them for future trips.
Hope F. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
We DID need to file a claim. We were planning a family trip to Africa with the whole family including the grandchildren. Unfortunately, we couldn't go, but we had already paid a very large deposit and had paid for all the airfare. Each family bought a separate policy. Our children chose the policy offered by the travel company. We chose ITravelInsured. Our policy was less expensive, more comprehensive, and faster to reimburse. However, that said, it took a long time and much paperwork to get our refund. One hint I learned is to insure the airfare as well as the tour/cruise/staycation. We learned that most airlines won't reimburse you, even by letting you use a credit on that airline at a later date unless you are flying first class (not business class). Fortunately, most of the family did insure their airfare, which these days is often more than the trip itself. ITravelInsured helped us all along the way with good advice and encouragement. This was helpful because there was so much paperwork.
Susan B. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
WorldTrips
Atlas Rental Secure
I did not file any claims, but the process of requesting and securing the insurance was painless and fast.
David F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful