Call us

Travel Insurance Reviews Travel Insurance Reviews Plans

To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.

InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.

InsureMyTrip Hits 70,000 Travel Insurance Reviews

Logo for Schema Don't Remove

Customers rated our travel insurance plans
4.58 out of 5
72,193
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
We filed a claim on 3/21/20. My husband hurt his back and was not able to travel to Chile as planned. We got an email on 3/30/20 that we would get another email when our claim person was assigned. We haven't heard anything since. We tried calling and you get an answering machine. I realize they have a lot of claims due to Covid but ours isn't and it is 6 weeks and they said they would respond in 30 days. We are very disappointed. We have bought trip insurance for years and this is the first time we had to use it.
sHARON B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback. The insurance provider, Generali Global Assistance, has issued the following response:

    "We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers, however, the claims process can take some time, as our regulatory laws require a number of reviews and required documentation. Under normal circumstance, the process can take up to 30 days, however, this timeline may be extended due to the current volume we are experiencing. A dedicated team member will be reaching out to you soon to further assist you. Thank you for your continued patience."
    Aug 11,2020
AIG Travel Travel Guard Gold
We filed a claim after our infant daughter became ill on the eve of travel and we had to cancel the trip. AIG covered our claim, which was for non refundable lodging and the airline cancellation fee. Overall I was satisfied with the experience. My only complaints were that it took 2.5 months for the claim to be processed- I’m guessing part of this delay was due to the COVID pandemic, though. The other issue was that I did not receive any communication about the claim until I received a check in the mail. I did periodically check their website, but it would have been nice to get an email once the claim was approved. Overall, though, it was a fine experience and I would use it again.
Petra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Antonia Pozarski
    AIG Travel
    Photo
    We are sorry you had to cancel your trip, and we hope your daughter is doing better! Thank you for sharing your overall positive claim experience. However, I’m sorry to hear you were not entirely satisfied with the communication leading up to your paid claim. COVID-19 has resulted in historically high claim volume, but we continue to strive for exemplary service. We appreciate your feedback so we can do better! We hope you will be able to schedule another trip soon. Take care and stay safe.
    Sep 24,2020
The trip included a
tour
TripAssure Advantage Complete
After much effort on our part, I finally got the claim paid. I had to get the efforts from Insure My Trip to intervene as well. Even after showing proof of the trip cancellation and that we could cancel for "Any Reason" TripAssure still gave me problems. After much pressure on them, they finally paid the policy required amount.
Todd S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
no one would answer our calls - I know it is because of the virus - we have unanswered questions
Philip H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I waited until I submitted my claim on trip interruption part to see how it went. They came through and I received the amount claimed, after filing the proper information. I will also say I needed to contact them at least twice to make sure I understood what was needed for my claim and the agents I emailed and/called on phone were very helpful in aiding me to file properly. I appreciate all that was done, as I have never had to submit any claims on my many past trip coverages. Naturally I would recommend them after this proven positive experience.
Oh by the way, I needed to file this claim after I returned home around March 9-12 2020. Note that date - around the time the worldwide coved 19 just started to become an issue!!
So I was a bit stressed as I had returned home immediately after all this corona panademic began unfolding in the US.
NOTE: ALWAYS KEEP all records and receipts from the moment you plan an insure your trip until you arrive home, as you will need such records to submit along with your claim. Without proof you cannot expect reimbursement (obviously)
Ralph M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
International Medical Group Patriot International
Took 6 months and multiple call attempts after filing a claim to finally get a denial for an emergency root canal for sudden nerve pain despite the policy saying dental is covered for “Unexpected pain or Treatment due to an Accident”. I even emailed to pre-certify and they responded that dental didn’t need pre-authorization. Regardless of the decision this was absolutely terrible service - 6 months without any response! Stay away from IMG.
Cathy Z. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Megan
    Photo
    Thank you for your feedback.

    Please see the response from IMG iTravelInsured:

    "Cathy, it’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at RatingsandReviews@imglobal.com to start the conversation. "
    Sep 03,2020
John Hancock Gold
Paid claim with ZERO hassle. Rough trip - lost Bose headphones between plane and baggage claim. Then arrived at YVR late due to flight delay. Had to take a cab and get a hotel room. Both claims paid with zero hassle. Impressive.
mark m. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Due to my father's death we had to cancel a trip to Sweden and Denmark. Once we submitted all the paperwork (electronically), the claim was processed quickly and the payment sent. The amount we requested and substantiated was sent. We did take the time to provide a lot of documentation which probably helped make our claim an easy one to process. I would use Nationwide again for trip insurance.
Cynthia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Please forward information on policy coverage for trips cut short by government decree in coronavirus pandemic.

Thank you!
Andrew W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
This travel insurance thing is a pretty good scam. If you look at all of the glowing reviews you see comments like “I didn’t need to use the plan” “...but it gave me piece of mind.” LOL. Seriously? How can you give glowing reviews to something you never used? Folks wake up and look at the ratings for people who DID TRY to use the plan. We purchased this plan months before the Coronavirus even existed. Our vacation to Jamaica had to be canceled because they were quarantining arrivals for 14 days. Fortunately our flight was with airline miles that were given back to us. We got a travel bank credit for tax money that was extended well beyond the normal time frame. The resort also offered a full credit for use until the end of 2021 AND a resort credit of $200 for goodwill even though none of this was their fault. And then we have Nationwide Travel Insurance. We asked for a refund of this unused policy due to a once in a lifetime event so that we could repurchase a plan when we rescheduled our trip. We got “you are outside the 10 day review and cancel window”. Really? Almost every other business in America is bending over backwards to help out customers. Nationwide? Not happening at Nationwide. If you ever need to file a claim with Nationwide, we wish you luck. We will have a hard time EVER purchasing another plan from Nationwide. We look forward to another legalese response just like all of the other ones provided when someone posts a less than stellar review.
James J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Megan
    Photo
    Thank you for your feedback.

    We are happy to hear that Nationwide is able to hold the policy for use on future travel.
    Sep 22,2020
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.52)
  2. Travelex
    (4.47)
  3. IMT Services
    (4.47)
  4. GeoBlue
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.41)