Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
Generali Global Assistance
Standard
it was nice having insurace in use of an emergency.
Jon H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Had not used it but it covered my concerns.
Lisa B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I called in to Insure My Trip a few times. While I never got the same person twice, they obviously kept good records and I was always able to get my question answered quickly without starting over. Very friendly, patient and efficient reps. Felt they were truly trying to meet my need vs. "sell me something". Will insure the next trip sooner to offset preexisting condition issues. Daughter had issues with her back AFTER we booked the trip but BEFORE we took out insurance so she couldn't be covered. Would use again. Simple and straightforward.
Teresa M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
A couple of weeks before I was to leave for Italy, the doctors discovered I had lung cancer and suggested I cancel my trip as they wanted to start treatment immediately. I notified AXA to cancel my trip and it was done right a way. Filled out proper paperwork and after several months, I received my refund check. I would definitely recommend this travel insurance. They kept me updated as to the progress of the check. Will use this insurance on any of my future travel experience. They were wonderful. I thank you AXA!!!
Helen S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Arch RoamRight
Essential
Small claim - under $ 250 - took two months to process and asked twice for additional information.
Joyce F. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My wife had what "they" called a pre-existing condition. She had a balance problem for years that was well under control at the time we made the reservations. However, about one month prior to departure her condition worsened. She was afraid of falling and her doctor, after extensive evaluations, strongly recommended we cancel the cruise. The insurance refused to pay a single cent, but kept my premium. Guess there is nothing you can do.
Never again!!/Pete
Never again!!/Pete
Peter H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you very much for submitting your review.
We did contact Generali for a status report on your claim. Your claim for reimbursement for your share of the Trip Cost was denied due to the preexisting condition exclusion listed in the policy:
"PRE-EXISTING CONDITION means a Sickness or Injury during the 180-day period immediately prior to your
effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
(2) took or received a prescription for drugs or medicine.
Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking
of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage
is effective under this Policy.
However, your wife's claim was denied because you neglected to cover her under the policy. The policy was purchased only for you.
Please feel free to call us if you have any other questions.Aug 09,2018
International Medical Group
iTravelInsured Travel LX
Happily, I didn't have to use the insurance and it was reassuring to know that it was there. This plan provided the best coverage for me at a very reasonable price.
Sig S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
I bought this insurance way back last Fall 2017. I am getting older with a failing memory to what i had done or where I even put my notes. I had to go to my credit card bills to find the phone number, call and cross check what I had done. I would suggest that as trip time approaches, an email from you telling me what I had done and that I WAS insured with you would have been VERY HELPFUL! Even two or three reminders asking if I had any questions or concerns like 3 months in advance, two months before and then a week before.
Charlotte B. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Due to a medical emergency requiring surgery, I had to cancel this trip one week before the trip was to begin. The process of filing a claim for the $300 change fee on the airline ticket was extremely detailed, requiring over a dozen separate items AND an 11-question section to be completed by the physician. To ask a busy surgeon to do such paperwork, beyond providing a written excuse on his prescription pad (which he had already done), seemed unrealistic.
Ultimately, we decided not to pursue the claim because of the hassle and the amount of money at stake. In >30 years of traveling with travel insurance, this was our first encounter with the claims-filing process, and it has made us reconsider whether such insurance is worth having.
BTW, I shared all of this information with an agent for the company and never received a response.
Ultimately, we decided not to pursue the claim because of the hassle and the amount of money at stake. In >30 years of traveling with travel insurance, this was our first encounter with the claims-filing process, and it has made us reconsider whether such insurance is worth having.
BTW, I shared all of this information with an agent for the company and never received a response.
Richard K. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Travelex
Travel Basic
Had no need to file a claim so I really haven't an idea how satisfied I would have been with the policy and coverage
William A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Please feel to call if you should have any further questions.