Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We usually buy the Nationwide Essential travel insurance at the same time we make tour/travel reservations. Although tour companies offer similar coverage, it usually costs more. A couple of times we have needed to adjust the dates of coverage a little (i.e. extended the trip or airline schedule changes) and were able to modify coverage dates fairly easily with no additional cost. Fortunately, we have not needed to file a claim for the 6 or 8 trips we have insured, so I can't comment on the claim process. Overall, the Nationwide Essential Plan seems adequate and flexible enough to allow us to customize of coverage to meet our needs.
Randall R. would
recommend this plan to a friend or relative.
We bought this coverage hoping not to get sick or delayed on our trip, and to never have to file a claim. BUT: we both got very sick and had to return home early from abroad. We called AIG Travel Assistance to inform them of our plans. They were very responsive, caring and supportive throughout the process. Their Medical Assistance Department followed up with us periodically and helped open the claim. The adjuster who handled our claim was at all times very professional, courteous, prompt and fair. We feel our claim was handled fairly and quickly, and will definitely use AIG Travel Guard Essential again. Medical costs can add up quickly, and the last thing you want when you get sick in a foreign country is worry how you are going to pay for the medical help or return home.
Vyacheslav F. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Plan provided all of the coverage that I needed. The best insurance is that for which you do not need to file a claim but I was confident that I was fully covered just in case. Fortunately, my trip went smoothly without incident.
Kerry S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankful use of plan was not necessary. Purchase for worst case & peace of mind. Plan covered all of my potential or problematic concerns. Purchase was easy and would use company again.
Christine T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
I would never use IMG Insure my trip again! They are great on the front end and at taking your premium money but horrible on the back end if you file a claim. You can't talk to anyone who actually makes decisions. It took 5 months to receive a final decision and communication was horrible during the entire process. I received multiple emails asking for more information (much of which was completely unrelated to the claim issue) only to be corrected that they actually did have everything. Their "agents" don't provide any help for the customer and have no actual knowledge of the issue or process status.
I filed a claim for reimbursement of a non-refundable airline ticket that I had to cancel because our international connecting flight home from Rome changed from an afternoon departure to a morning departure. That change required me to purchase a new ticket on a different airline, cut our trip a day short in Greece because we had to leave a day earlier in order to make the morning connecting flight home from Rome the following day. The claim was denied for unknown reasons other than references to paragraphs in the contract. Plus, to add to frustration you can't actually talk with anyone to find out exactly why or discuss.
I would recommend Zurich Ins. Their claim process was, simple quick, responsive and paid up for an airline cancellation we encountered during a trip early in 2023.
David F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear your experience with IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans by their terms and conditions. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to discuss your claim experience privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
C&F Travel Insured InternationalWorldwide Trip Protector Plus
I was allowed to use this plan for a different trip after the original trip was cancelled. The pricing for the change, an upgrade to cost of trip total, was almost double what it would have been if I had bought the plan for the different trip from the start. I chose to keep the original value which waived any cancel for any reason and also waived the pre-existing conditions. Bothe of these items were not applicable to my need anyway. Their explanations were bogus and I will hope to never buy again their plan and have to cancel and use for a future trip.
Tim R. would
recommend this plan to a friend or relative.