Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
John Hancock claim service provider does not seem efficient. Their computer system would not accept uploads and had to email each document one at a time. Customer service did answer phone and was helpful. I have had much better service with other companies. Not impressed. Will not use again .
Jeanette M. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Overall, the claim process was easier than I expected. Besides having to send a few documents more than once, there were no issues. The servicer has a secure website that allows documents to be uploaded, rather than sending them insecurely via e-mail, or cumbersomely via fax.
Filipp S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Since I didn't have to file a claim with the company it's hard to give it a real evaluation. I believe it covered what I needed and I'm always glad to have had insurance - just in case.
Myrth Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I put no in the recommendation because I did not file a claim. The principle test of any insurance carrier is their claims service. Your price was not the best but then again I had limited options because I purchased the coverage so late. That was my fault.
Marlon M. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.