Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately I did not need to take advantage of the plan! All went smoothly.
Susan O. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
That's great to hear!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Felt covered enough for our trip. Happy we did not need to use, but was at ease knowing we were covered.
Hedy L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your feedback. It motivates our team to continue delivering top-notch travel protection solutions.Oct 23,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Our cruise was canceled by the cruise company, and while they reimbursed the cost, this led to a rearrangement of our travel plans, resulting in additional costs and forfeited non-refundable airline tickets. Nationwide denied coverage for all these expenses, claiming that a common carrier breakdown is not a covered reason, which seems completely counterintuitive. They also rejected reimbursement for additional expenses related to our changed travel plans, stating that the cruise cancellation occurred before the scheduled travel date, and thus trip interruption or trip delay not being applicable.
We understand that the details are often in the fine print. However, not being experts in legal matters, we expected the insurance company to support us in a situation that seems to involve common sense, which our circumstances certainly do. I will review the fine print further, but in any case the outcome is most definitely not what a reasonable consumer would anticipate when purchasing travel insurance.
We are deeply dissatisfied with our purchase, with Nationwide, and with how the insurance company handled this situation.
We understand that the details are often in the fine print. However, not being experts in legal matters, we expected the insurance company to support us in a situation that seems to involve common sense, which our circumstances certainly do. I will review the fine print further, but in any case the outcome is most definitely not what a reasonable consumer would anticipate when purchasing travel insurance.
We are deeply dissatisfied with our purchase, with Nationwide, and with how the insurance company handled this situation.
Michael S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Request to cancel policy has been met with delays and unclear communication. Issue remains unresolved.
Judell A. would
recommend this plan to a friend or relative.
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Angie
We value your feedback, Judell. At Generali Travel Insurance, we take customer service very seriously. One of our dedicated customer service representatives will contact you to provide additional assistance with this matter.
Oct 24,2024
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We filed a claim. Our questions were answered promptly. The full amount of the claim was paid. Excellent service.
Joel C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Purchase was easy. Cost seemed reasonable.
I did not file a claim and claim experience is what is important in reviewing an insurance company
I did not file a claim and claim experience is what is important in reviewing an insurance company
CHARLES M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Oct 23,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
I feel fortunate to not need to file a claim. It gives me peace of mind to have the coverage if needed.
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Great insurance option
Leanne M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
I could not satisfactorily get answers to all my questions until I was able to reach someone on the phone; however, once I was able to do so, I was quite satisfied
Kenneth S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We had to cancel our cruise because I was having back issues, requiring back surgery. We bought the plan in time for the preexisting condition waiver to be in effect. I filed the claim on August 8, 2024 and finally received payment on October 18, 2024. We are pleased that they paid the claim, but they did not pay promptly. I'm just happy they paid, finally!
Donna A. would
recommend this plan to a friend or relative.