Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My claim was a little slow to process but in the end Nationwide came through nicely. The claim was all done online which was fine with me although it would have been nice to have the contact phone # of the individual working the claim. Overall I was satisfied with Nationwide.
William A. would
recommend this plan to a friend or relative.
I always travel with insurance as you never know what can happen. Thankfully didn't need to use it and hoping that if I did it would be a smooth process.
Patrick L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback, Boris. We're sorry to hear about the circumstances surrounding your claim and for not meeting your expectations as we take reviewing and responding to claims very seriously and want customers to understand the coverage details of our plans. We cannot stress enough that it is important to review these details via the Plan document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. Supporting documentation is typically required in order for the policy to provide coverage for cancellations due to medical reasons. One of our dedicated claim team members will provide additional information about the requested documentation.
Had a medical condition that prevented us from taking the trip. All expenses reimbursed. Easy application for coverage, and prompt payment. Highly recommend this insurer.
Terry R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Terrible. Cruise was canceled and a month after filing the claim, just getting a run around. I've repeatedly sent them 19 pages of documentation and they keep saying I'm missing something. I tell them its right there and give them the page number and then they just ask for something else thats in the same package of documents. You call and they won't give you people's full names and refuse to give an extension number so you can contact them. I'm getting no where and honestly considering hiring an attorney to deal with this.
Steven W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I purchased this policy for my husband and myself on a recent cruise. We didn't need to file a claim. As such, all I can truly say is that I'm satisfied with the price I paid for the coverage options I selected. However, I feel that asking me to rate a plan I actually didn't use is somewhat misleading to future clients.
Loretta U. would
recommend this plan to a friend or relative.
Our trip was interrupted by a flight cancellation which threatened our ability to reach the start of our scuba liveaboard dive boat. Fortunately, we secured another flight, at an increased cost, and were able to make our cruise. The insurance would not cover the increase in cost which made us realize that the coverage was not what we expected. We now realize that if we had not gotten a substitute flight at an increased cost, we would have not been reimbursed for our liveaboard cruise which was the most expensive portion of our trip -- this is what we actually wanted covered by the insurance. Very disappointing and we will not purchase travel insurance again except for, and through, our medical provider and for medical coverage only. Paying over $1k for this insurance and not having protection against an airline cancellation is frustrating. Yes, if we understood all the details beforehand we would have known this ahead of time, but that was not the case. I am sure that is true for most purchasers.
Carol D. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.