Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
John Hancock
Silver
Previous companies had included luggage tracking ID cards in case of missing luggage which made me feel more secure. John Hancock did not. Because I did not file a claim I don’t know how well they provide service to customers. I basically had no contact with them. Next trip I will go back to my previously used company.
Andrea A. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Didn't need it buy it felt good to have it. I like all the communications they sent us in case we needed it. It was very easy to get the coverage.
Joel G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured Travel LX
Paid $1900+ for am IMG plan and filed a $375 claim for a "no-show" hotel due to airline cancelling flight from JFK to Rome and an 18 hour departure delay. IMG declined claimed because it was a "no show pilot" and not another covered reason. Spoke to IMT and they are trying to advocate for me and I have also appealed to IMG who said they will try to get back to me in a month. My claim is 18% of the premium! Also recommended IMT to good friends for a month-long overseas trip in July that also experienced cancelations and IMG refused payment of some clothing items bought because they could only provide AMEX proof and not the original receipts. It appears IMG is in the CUSTOMER NO SERVICE BUSINESS and is reflecting badly on IMT. Your reps have always been outstanding, but this is out of their hands.
Stuart S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Dec 08,2023
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I am thankful that I did not have to file a claim for this trip as I am not sure that my reason for terminating part of my trip would have been accepted by the company. I would not have traveled without a policy in place and I am glad that this policy met every possible contingency. I was not a fan of the premium price. It felt a little expensive to me.
Terri C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Essential
I have already purchased a plan for my next trip!
Patricia Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I did not have to use it but felt secure that I had it.
Shaun D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I purchased a policy through Insure My Trip with Nationwide Mutual for cruise and flight coverage. I had to file a claim in September due to the fact that my cruise was canceled by the supplier due to staffing and supply chain issues as this was a brand new ship.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
Lashondra M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Overall the process is simple to navigate, but slow due to the excusive email approach. There should be a phone number easily accessible to provide a more person service.
Rodney H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
Very Satisfied
Brian D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I'm glad I did not have to use the plan not sure how hard it would be but it's nice to know there is some help if things went south
David T. would
recommend this plan to a friend or relative.