Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
As someone who always buys insurance prior to any trip and I take 3-4 trips like this a year. This was probably the worst insurance to purchase and file a claim with. It has been a few months already and they keep sending the same email asking for more documents even though they have been provided. They claim that it takes them 1 week to review and respond but in reality it takes 4-5 weeks to get one response. I have had much much better experience with one of the other companies on this platform that paid the claim within 2 weeks. It has been now 3-4 months and the claim is still pending.
I will never purchase from this particular company again. DO NOT RECOMMEND!
Khalid A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
Although I didn't have any claims, I felt assured with this plan that the coverage was excellent if something was to go wrong. I would use this company again and again.
Sheila G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
Great peace of mind particularly learning during the cruise three passengers became ill to include being hospitalized and left behind but did not have travel insurance. Unfortunate reminder to protect your vacation investment.
Queen C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.