Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
On the surface the plan appeared to cover what we needed. We did not have to file a claim, so I can't really speak about how good the company/plan was. Price was reasonable though.
Melanie H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was very "at ease" while waiting for our trip to start, knowing that if something occurred to keep us from going or shorten the trip, we would not be out all that money with nothing to show for it.
Your rates were very reasonable.
Sheila A. would
recommend this plan to a friend or relative.
Was very pleased with the process of purchase, the policy covered everything I wanted. I am even more pleased that I did not need to make a claim, :)
The policy gave me a extra sense of security.
Becky S. would
recommend this plan to a friend or relative.
Our trip was delayed on the return trip, but the plan does not mention covering delays on return. Why should this delay not be covered, getting home a day late cost me not being able to work that day.
Brian K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We are sorry for your travel delays. Your plan does have delay benefits for departure, during, and return so we encourage you to file a claim so we can evaluate your situation for any applicable coverages. Thank you for reaching out and we wish you safe travels.
Purchase was difficult and stressful. When my credit card didn't go through, company called me on old phone number for several days, then threatened to cancel coverage. Did not email me until just a day before payment was due. Also, upon comparison with similar passengers, I learned that I overpaid by several thousand dollars. This is a terrible insurance company
Diane G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Based on our system notes, this insured’s frustration stems from a Trip Cost increase she requested 8 months after her original purchase. We do not store credit card numbers, so we needed her card details to execute the request. She provided that information to IMT staff (not Aegis) but without the CVV.
We attempted to call her at the phone number she entered when purchasing the policy. Apparently, that number was no longer her preferred one & she had never provided us an alternate number.
We have no record of anyone telling her the policy would be cancelled. That statement isn’t logical considering she had a valid policy & was simply increasing her trip costs.
The Trip Cost increase was executed the same day we received the CVV number for her credit card which was 5 months in advance of her departure date. This policy is competitively priced for the coverage provided.
Of course it’s a business to make money, but I was hospitalized and couldn’t go on the trip. My airline ticket was reimbursed, my spouses was not because he didn’t have travel insurance. However, that would mean I was supposed to have no support when I had brain surgery. My hotel claim was denied. My hospital bill was denied because the triggering event happened before the trip - even though I was still in the hospital during the period of coverage. I get it and I don’t. If someone goes into the hospital with cancer, do they deny it and say you were exposed to asbestos 10 years ago?
Andrew T. would not
recommend this plan to a friend or relative.