Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My plane was delayed by weather and I missed a part of my tour in Nashville. I was disappointed that the insurance did not cover the tour that I missed that was not my fault.
Yvette K. would not
recommend this plan to a friend or relative.
International Medical GroupiTravelInsured Travel SE
It was not needed but it is great to have the peace of mind of knowing it’s there. I got it for a rental car we got and thought I was getting all the coverage I needed, but not knowing the terms meaning it did not have liability coverage only collision. A better explanation would have been nice for people that don’t understand what all the terms mean. I’m still glad I purchased it
james d. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have Medicare and wanted coverage for a trip to Canada. It's tough to evaluate a product when you never used it. I was buying peace of mind and I got that, so I got what I paid for,
Dean T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
This was the first time I ever filed a claim under a trip insurance policy. We needed to cancel our trip to the Canadian Rockies because of the wildfires, and the state of emergency in British Columbia. In the long run, it was fine, as our trip was covered fully. But it was a bit off-putting that we could only communicate by email, and the information we received was very basic. The claims form only had a small comment block to explain what happened, with no examples or lists of what to submit. I put together a timeline and a set of 8 tabbed documents. In return, I got a request for additional documents--by blandly worded email--with no way to tell if our first submission was what was required. After each submission, the email said it would be about 10 business days for the next step. They tended to beat that schedule, but the uncertainty was always there. Today, I found out that our claim would be paid in full--we should get it in about 10 business days. So, all is well, but a bit of personal contact and explanation/reassurance about what to submit would have been nice. I have received that on my rare car or home owners' insurance claims.
Edward F. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
An incident occurred at the hotel one day prior to our embarkation. Security people knocked on our door stating that they received a call stating I had requested an ambulance--which I had not. Someone had obtained my info and telephone. I think travel agents should know about this. An investigation is in process about this scam.
Barbara F. would
recommend this plan to a friend or relative.
Fortunately, we had no reason to file a claim under this policy but I was pleased with the buying process & believe that we would have had appropriate coverage if needed.
Jan D. would
recommend this plan to a friend or relative.