Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We didn't have to file a claim so it's hard to give a review. But it was easy to apply for this insurance and reasonable in price, but we just hoped that if there was a problem we would be covered.
David E. would
recommend this plan to a friend or relative.
Yes I would recommend, however we did not use it so I cannot attest to the coverage. Clark Howard a local Georgia economist recommended this company so we used them. Price seemed reasonable to us.
Judith M. would
recommend this plan to a friend or relative.
Two items worth mentioning:
1) Difficult to buy the coverage wanted, since everything is bundled, selling and charging for things not needed.
2) I found it confusing and annoying having to keep apart the seller and the insurer, since based on the website names it was really unclear that there is a difference. When I called one of them to clarify the premium paid (there was a significant difference between what I had paid and what was confirmed on the receipt), first thing I was told was "You need to call [the other guys]. Calling the other guys the response was "We can't see that on our end, you'll have to speak with [the other guys]". An easy way to discourage customers and annoy them at the same time. While purchasing the plan provided some sort of peace of mind, based on the "call the other guys" responses I was dreading to have to actually file a claim. Fortunately I didn't have to file a claim, expecting to be bounced back and forth until I (the customer) simply cave and gave up. So from that point of view, buying the plan was only replacing one kind of stress with another. Recommend it? Maybe. Buy it again? Maybe. Only after exploring other one-stop options, where the insurer is the seller and none of these "call the other guys" games. Kind of disappointing.
Manuel W. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not have to make any claims, but piece of mind, knowing I had. I had same plan in June 2023, and had to make claims, everything covered well. Is why I chose this plan again.
Barbara Ann L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although I needn't need to claim on the plan, it gave me peace of mind. I was confident that had I needed to file a claim, John Hancock would have been there taking care of me.
Gregory K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.