Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Had a trip to Copenhagen Denmark about May, 2022, that was interrupted by an illness. Our losses were perfectly covered by the policy; no applicable exclusions. Filed a claim in July, 2022, following the written claim procedure to the letter, with documentation (which, by the way, requires submitting the claim through Nationwide...leading to the conclusion that Trawick is either a subsidiary or its claims are serviced by Nationwide). No response other than an automated response that they are "receiving a high volume of claims." Followed up again months later. Again, no response. Followed up more than a year after the original claim. Again, no response. My conclusion is that this insurance is essentially a scam. It has now been well over a year and it is obvious they have no intention of responding. They are forcing us to take legal action. It is unfortunate that companies like Trawick/Nationwide are more than willing to take your premium but disappear when it's time for them to honor a valid claim.
Brodie S. would not
recommend this plan to a friend or relative.
I filed a claim for trip interruption, because I contracted Covid during my trip, and had to leave my tour. Generali denied my claim, because I wasn't sick enough to require treatment by a physician or medical facility (they require documentation of such). So I had a trip interruption, but Generali's policy is written in such a way as to deny my claim. Read the entire policy that you are purchasing, and make sure you follow it to the letter, or you will not be properly compensated by Generali.
Jason B. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I almost had to use the plan, which would have covered the trip. Fortunately, that didn't happen and we were able to go and enjoy. I would definitely look at Generali for my next vacation.
SHARON H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I compared several plans and went with the one I thought was best for us. Thankfully, I didn’t have to file a claim. Our final flight home was delayed over three hours and I thought about inquiring if that was covered but decided that, since we had such a wonderful trip: perfect weather, accommodations, friends by our sides, I just let it go. Will definitely look at their plans in the future.
Tommy B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.