Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
This was one of the rare trips where we did need to file a claim, due to a cancelled flight. Once we submitted the paperwork and documentation, AIG processed and paid the claim pretty quickly without squawking about it. So experience with the policy was good and smooth.
Bryan B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
I always buy travel insurance but first time actually filing a claim. Reps on the phone were really hepful and patient as I explained my situation and clearly answered questions about coverage, what claims I needed to file, etc. Due to family member's sickness, one person was unable to travel at all, and I had to delay my trip and join family a few days later, so I ended up filing both interruption and cancellation claims. Online claims process was pretty straightforward. Took me a litle while to gather all the paperwork but what they asked for made sense (e.g. MD note, proof of purchase, cancellation policy, etc.) It took about a month to process my claims and they were both approved straight away, with $ deposited immediately to my accout via Zelle. After reading about horror stories of people struggling with their claims, I'm happy to report that it was a quick and easy experience for us.
Polina B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Easy to compare plans and select the one I needed. Easy to add additional coverage as I added costs to my trip such as airfare, etc. I didn't need to file a claim, so I can't comment on that process.
Jill N. would
recommend this plan to a friend or relative.
The marketing was deceptive and explanations not clear enough; I discovered this by calling your customer service just before our trip (by the way, he was rude, impatient, and interrupted frequently).
Martin S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I appreciated the peace of mind I had while traveling. I knew if for some reason I became ill, or had any normal trip interruption my hard earned money will not have been wasted. It was a small amount to pay to protect myslef.
BRENDA B. would
recommend this plan to a friend or relative.