Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My cruise was cancelled mid stream. Regent the cruise line has promised a full refund for the cruise portion only. But Not the airfare.
I asked if my policy covered the airfare on this truncated cruise.
Your Customer service could not provide an answer.
Why not?
The policy is the policy. Why can't insure my trip tell me what is covered or not covered?
The response: File a claim and we will let you know is unsatisfactory.
John P. would not
recommend this plan to a friend or relative.
We're sorry your trip did not go as planned. We encourage all of our insureds who feel they may be eligible for coverage to file a claim as each claim is reviewed on its own merit and in the order of when it was received, regardless of how simple of complex the claim may be.
Very easy communication with customer care. They were very good at answering my questions (I ask a lot and they never seemed annoyed!) I will use this service again for my future trips.
Charles J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Good thing is I did not have to use this, so I don't know how Travelex service actually is. I did feel more at ease traveling abroad with travel insurance. I thought the price was fair.
Seungyeun Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I would highly recommend this insurance option. I am so grateful I had it and there were earthquakes in Indonesia while I was there thank goodness very far from where I was staying. I had no need to file a claim at all. I know I will be back in Bali and I will always use this. Thank you.
Annie W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I bought this plan from Berkshire (first time) because it was the least costly. But I do think that for the minimum coverage which I requested the cost was a bit high.
Also the plans are not that flexible it would be nice to start with a basic plan and them add in the specific coverages that the customer would like.
Nasim H. would not
recommend this plan to a friend or relative.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.
Berkshire Hathaway thanks you for submitting your suggestions and has indicated that this is good feedback which they will consider when reviewing their products.
I didn’t need to use the insurance, so I can’t comment on how the company would handle a claim. But it covered any possible problems I may have run into.
Michael R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.