Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
While I am completely satisfied, I did not need to use the plan at all; therefore my ratings are only relevant to the customer service I received when setting up the policy, which was excellent.
Andrew C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I didn't have any claims but the comfort in knowing any unforeseen event that might interrupt the trip would be covered was worth the cost of the premium.
Wilson L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I am the type never to buy travel insurance. However, as this trip was more on the expensive side, i decided to insure it as i had elderly in laws coming along. I went with Nationwide as they are a big reputable insurance company and covered what i would need.
I am so glad i did buy insurance as one of my in laws suffered a stroke prior to the trip and had to make a claim. I tried calling and did get a hold of a representative who told me to file my claim online or mailing it in. I did my claim via the online portal. Uploaded what documents they needed and claimed was processed. Be forewarned though is communication is extremely scant. All you will receive is acknowledgement that your claim was received. A few weeks later i got checks for the amount i was claiming. Overall, satisfied but communication is extremely lacking. Document everything!!!
Chan T. would
recommend this plan to a friend or relative.
always satisfied with generali policies: didn't need to use this one AND on a bright note, got paid for small hotel claim on a past policy with little issues to get the funds!!.... thanks guys!
Angela D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The plan is affordable while we travel overseas. However, we don't have claim experience, so still don't know it is a good plan or not. Hope we never need to claim anything that would be good for us and for the business.
qiao w. would
recommend this plan to a friend or relative.
We had to cancel our trip due to illness and the insurance was great, we got all of our expenses back! We were very impressed with how nice customer service was and how straight forward the process was.
Nathan L. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.