Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
While on vacation in Dubai, I fractured my foot. Upon returning home filing my claim was easy and I was reimbursed for all expenses. It was helpful that the Dubai medical systems is amazing and was able to email my medical records asap.
Jacqueline W. would
recommend this plan to a friend or relative.
I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise
KARAN J. would
recommend this plan to a friend or relative.
The price of the policy was fine. Be careful to read the Exclusions section of the policy because many common items (e.g. cell phones, eye glasses) and circumstances (e.g. theft from a vehicle) are not covered. We needed to file a claim for a stolen backpack and it was a little frustrating because the claims processor subcontractor's website provides no indication that they had even received our submission until after they made a determination, which took a week.
Jeremy S. would not
recommend this plan to a friend or relative.
We filed a small claim (under $500) for lost luggage, and you denied it. Your product is a scam and your company is a sham if you won’t pay out a small claim for 4 days worth of clothing. Shame on you.
Thomas P. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hi Thomas: sorry to hear about your delayed luggage from your trip. We had a chance to look into this claim and, after reviewing, we never received the necessary information to review and process the claim. The last email we sent requesting information was on 12/9/2022, for reference. Please reach out to us directly if you'd like to speak further regarding this matter. Thanks.
We have previously used Nationwide through Insuremytrip for trip insurance, and in one case needed to make a claim. Nationwide covered our losses with no issues, and so we now default to them (and Insuremytrip) when buying trip insurance. Although we did not need to make a claim this time, we were able to book everything with the peace of mind that we would not be out a bunch of money should something unforeseen happen.
William S. would
recommend this plan to a friend or relative.
It took 2.5 months for HTH/ Nationwide to completely process travel/quarantine claim for trip in February, 2023. It wasn’t until I filed a claim with Illinois Dept of Insurance and customer service at Insure My Trip that I finally got reimbursed claim settled.
Richard F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.