Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
In this day and time with all the sickness and stuff going around, I felt secure in the fact that if I got sick or had a medical condition arise I would be protected. As we get older you never know what might happen unexpectedly. Thank you for giving me peace of mind to enjoy our trip.
Rita N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I did not file a claim my review is not 100% accurate. It is the service provided once a claim is necessary that matters. Thankfully I did not need to use the insurance. I felt satisfied with coverage.
Sandra H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
terms were clear. no experience with customer service if I needed to make a claim. cannot say anything about level of service satisfaction realistically
Janet H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since filing a claim my wife, Gail, has done the following: Initial claim: November 2022; had to get a agent to help get a claim number on line and December 13, 2022 submitted the requested information and received a confirmation that documents submitted were received; December 23, 2022 requesting the same information; January 6 received identical correspondence from Brandyn Dang requesting more information which was sent AGAIN; January 18 email from AIG they needed more time to review my claim, January 26 sent email to AIGTravlAlerts requesting some one call my wife Gail. Gail finally spoke to someone in Customer service who said although we check on the status of our claim the web page to check on the status has not been updated and shows closed. I insisted on speaking to a supervisor who was absolutely NO help. This is very frustrating and I am not the only one having issues with AIG. I have a friend who also is await a response from AIG since November 2022. They are quick to take our money but delays, delays, request for the same information...this is a very poor insurance company.
Richard P. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
The claim process was fairly prompt for our trip delay and the customer service was helpful. There were six in our party and the claim amount was divided between all of us. I chose to wait for individual checks as signing up for six credit cards was cumbersome. Two of the checks were made out to young children, although I was told they would be made out to the adult that filed the claim. I have not yet tried to cash the children's checks.
Frederick S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.