Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Value for the money spent. Service/support was easy to reach and accommodated our requests. We have used this Hancock Silver plan before and would readily use them again.
Gregory R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not have to use the insurance, so it is hard to review. What I do appreciate is the help I get when I call InsureMyTrip. The cost of insurance is too high.
Ann A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Got Covid-19 five days prior to departure and had to cancel the first part of our trip. Spent almost $6k to get short-notice air tickets for the revised itinerary. Claim just got paid. Took nearly 5 months, but got paid in full! Totally restored my faith in travel insurance, or at least my faith in AXA.
Richard K. would
recommend this plan to a friend or relative.
3 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I had a little trouble reaching the Nationwide customer care team from Thailand when I caught Covid (the phone numbers that supposedly worked from anywhere in the world did not) but I once I did via email the support was excellent. Reps reached out at least twice during the week after I notified the company that I had to delay my return home to see if I needed help getting medical care (I did not) and to ask if I had to be hospitalized (I did not). They reminded me to send them specific information so they could stay on top of the case. I filed my claim for the airline rebooking fee and the extra cost of the new flight at the very end of November and received a check for the full amount claimed on January 5.
MARIA B. would
recommend this plan to a friend or relative.
Thank you for your feedback. Generali has provided the following response:
"We apologize that you had a difficult time reaching us via phone. We will share your feedback with the customer service team. You can also contact us via email at, [email protected]. We appreciate your feedback."
The plan gave us total piece of mind and we were able to pick a plan that handled our concerns. We never had to use the plan, but we were happy we made the purchase and considering what was going on around us with different airlines, we felt protected if we had any issues. I will definitely use insuremytrip again for future travel.
Douglas D. would
recommend this plan to a friend or relative.
International Medical GroupiTravelInsured Travel SE
Luckily my husband and I ended up never using our plan, but it was wonderful peace of mind. Especially when my husband caught some kind of chest cold and was the sickest he has ever been in his life. After a day or two of bed rest he was feeling 100%, but it was great peace of mind when we thought he was going to have to have a hospital visit in a foreign country.
Victoria F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although the claim process was not a prompt and personal one, the outcome was great. We were fully reimbursed with no hassles. Three thumbs up for Atlas Journey Economy!
James W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
"We apologize that you had a difficult time reaching us via phone. We will share your feedback with the customer service team. You can also contact us via email at, [email protected]. We appreciate your feedback."