Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
International Medical GroupiTravelInsured Travel SE
This was the first time I purchase travel insurance. Even though everything went well and I didn't need to use the insurance, I will still purchase it again.
EDWIN C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
In attempting to file a complex claim for several flight and port cancelations on a lengthy air/land/sea trip, I found that a.) The online claim software is inadequate to handle multiple issues, and b.) customer service is slow to respond to inquiries and requests other than an automated acknowledgement.
I called for assistance and was summarily dismissed/declined without any review of gathered, supporting documentation. Long cruise. One canceled flight. 4 missed ports (due to weather and port employee strikes), associated inconveniences.
Apparently, inasmuch as I didn't suffer any financial losses (flight replaced, no excursion cost losses incurred, etc.), I was denied. The contract/agreement wording could stand a review and rewrite for improved clarity.
My reading and understanding of the contract differs considerably from that of the insurer. I can find no appeal mechanism.
At least humor me by requesting/reviewing what I prepared but can't be uploaded on the company website. The software isn't programmed to handle concurrent claims.
Robert R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I've used this insurance on a trip where I needed to file a claim. It was handled expeditiously and completely. Fortunately, I did not use it this trip. They're rates are competitive.
MaryBeth H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I had a very good experience with this company. I purchased this plan for a Disney trip for my family. We were in Florida when the most recent hurricane happened. Our flight was canceled and we had to find another hotel on short notice. At first I was concerned because when I called Generali I got a recording for emergency needs only. It was not an emergency and I just had a few questions. So the next morning I called Insure My Trip and spoke with a person immediately. He answered my questions and sent me a link to file a claim with this company. I saved all my receipts. When I got home I followed the instructions and sent the requested documents. Within 30 days my claim was settled and I received a check the next week. Definitely recommend!
Catherine S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I was grateful for the peace of mind the policy provided during my trip. I was very grateful that I did not have to avail myself of any of the services.
Betty K. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.