Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Not sure how it would have been IF actually needed to file a claim, but the peace of mind having the coverage was worth the cost, knowing the reputation of Berkshire Hathaway.
Ronald D. would
recommend this plan to a friend or relative.
Plan was easy to acquire and fairly priced. Filed a claim as a result of a British Airways flight that just disappeared from itinerary the day before we left. There was no email, text or follow up from BA. The insurance covered the expenses related the changes I had to make. Very happy with the process and results.
Danny W. would
recommend this plan to a friend or relative.
International Medical GroupiTravelInsured Travel SE
This was one of the worst customer service experiences ever. I had to call multiple times via phone to find out the status of my claim for a simple travel delay because the website claim tracking was not working. This was several months after submitting the claim. Each time, after a long wait on hold, I spoke with someone who was unable to tell me anything. I finally received an email explaining that they were unable to find my claim information. I emailed a copy of the USPS receipt showing all of the delivery information and resubmitted all of my paperwork. Weeks went by again. An email to customer service threatening to report them to the CA Insurance Commission produced an apologetic email that also said that they process claims within 10 business days! Approximately 5 months after submitting the claim, I finally received a payment. Do not use this company.
Nuala C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately we did not have to submit any claims during this trip, but having the insurance gave us piece of mind when finalizing our plans. We did some research and found the price of this plan very competitive, and cheaper than the cruise line offered.
Joe G. would
recommend this plan to a friend or relative.