Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
When my Mother had a stroke and soon went into Hospice and was brought home to my house, i contacted the travel insurance company to request a refund well before my trip was to start. My mother's doctor provided a letter stating I was her primary care giver. They denied my refund request. I think this is horrible, inhumane and egregious.
Joal T. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had no need to make a claim. Therefore we cannot evaluate the responsiveness of this insurance company. However, it was important for us to have coverage , given our age.
Susan T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Easy, Quick, affordable. Cheaper than adding coverage through airlines, or travel apps. $153 for a 17 day trip, 3 cities multiple flights and a 10 day Mediterranean cruise with extraction for two 50 year olds. Best value for peace of mind that I was glad to have and hope never to have to use.
Jennifer V. would
recommend this plan to a friend or relative.
I bought a policy with Nationwide for my trip within the United States. The trip went smoothly until we started home. Our connecting flight out of Dallas was canceled due to a hurricane affecting Florida airports. My husband and I had to stay in Dallas for two nights. The agent I spoke to on the phone about making a claim was helpful. I sent receipts and verification via email and they always acknowledged receipt. They quickly let me know what else they needed, and about three weeks later I received a check for my delay costs. I would recommend this company.
Sherry R. would
recommend this plan to a friend or relative.
This was the first time we had to file a claim for travel delays, which we had both outbound and returning. Generali's process was straightforward and the processed the outbound delay very quickly. I created a second claim for the return trip delay and that slowed things down - turns out they only allow one claim per policy, so if you have claims, do it all in one submission! But their customer service people were helpful and got it straightened out. This experience makes me definitely want to buy Generali plans again.
Paul W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hello, and thank you for your feedback. Our Customer Experience department would like to learn about your claim(s). Please email us [email protected], so that we can further assist you. We hope to hear from you soon!
It was easy to find and purchase the plan, and the price was favorable as compared to other companies and plans. As I did not submit a claim, I cannot comment further as to service in that respect.
Laurie B. would
recommend this plan to a friend or relative.