Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Although we didn’t need to file a claim, we had great coverage and the peace of mind that comes with that while traveling through several countries during CoVid.
Carla C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Very impressed! Tested positive for covid for return to the US. Filed claim. No questions. Was paid within two weeks of return. Paid for expenses for the hotel and flights without problem. Would highly recommend. First time filing a claim for travel insurance and couldnt be easier.
Ramon Y. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Fortunately, I did not need the insurance so I can’t attest to how a claim would have been processed. However, the plan provided the coverage I needed at a reasonable rate. The plan was clear and concise and communication was excellent.
Sherry Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It’s really impossible to accurately rate this plan since we, fortunately, didn’t actually have to use it. All I can say is that it looked good on paper, and I hope it would’ve worked well if we had needed to use it.
Donald K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
UPDATE: Shortly after I wrote this review, my claim was swiftly processed - no questions asked. On one hand, I appreciate that they didn't make me jump through a lot of additional hoops (though I did sent A LOT of documentation with the claim); on the other, it took three months with little communication and a bad review to get things moving. I think I would give this plan another try now that I know they can be helpful with a claim; however, I hope they can figure out a way to improve their turnaround time.
FIRST REVIEW:
I've purchased many trip insurance plans throughout the years, and for the first time this December, I had a missed connection. I was glad to have trip insurance, and when I returned, I filed a claim. I submitted all materials soon after returning from our trip. I got an automated response saying that they were very busy but they would get back to me when I was next in line. I then got emails about two weeks and four weeks later saying the same thing. The last I heard from them was over a month ago.
There has been zero updates on my claim's progress. I chose this option because of its great reviews, but it looks like when you actually need to file a claim, they are not helpful. It's now been almost 3 months since I had to pay out-of-pocket for my missed connection, so I'm out that money as well as the money I paid for the policy. Very unhappy with this experience and policy.
Rachel A. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.