Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My representative from NY was amazing and answered so many questions. Thanks for hiring US citizens and keeping business in the US. My only disappointment was that in NY border closures in other countries are not covered.
Brandon H. would
recommend this plan to a friend or relative.
We got caught in the airline pilot "sick out" the last weekend of October, which caused us to miss our international flight from Miami to Quito Ecuador and miss the 1st day of a trip to the Amazon Rainforest. On November 19, the morning after we flew home, I filed my claim. I had to keep emailing for a progress report and was finally told it would take 57 days to process. I emailed on Day 57, January 19th; I was finally assigned an adjuster who asked me to re-submit all documents. I did that same day and was told it could take 6 wks to process. Today, February 28th, I finally got a check for my claim, $1030.
Kimberly O. would
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I loved the rep who helped me. Good communication skills
We will probably use you for all our upcoming trips
Please keep your customer service levels high
I’m getting sick of other companies who let you get stuck in a call loop or have outsourced customer service
Rhonda M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Overall solid plan and would recommend. The one item that I thought fell short was the daily $150 for expenses if delayed. For me, in France, it would have been impossible to come even close to that amount. Limit of $2000 was good but daily was low.
Steven S. would
recommend this plan to a friend or relative.
Long time user of insure my trip and this was my first time filing a claim. My husband had to go to urgent care while hiking in Iceland. I was lazy and filed it 7 months after our trip. The process wasn’t completely clear but the person I spoke to on the phone was very helpful and walked me through the process and I was paid in about 4 weeks.
Johanna M. would
recommend this plan to a friend or relative.
Thank you for your feedback. We hope you enjoyed your vacation.
Policy premiums are based on the cost of the trip, the ages of the travelers, the length of the trip, and the destination.
In the future, please do not hesitate to contact our team of representatives for assistance at 800-487-4722 or by email at [email protected].