Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Only about a week before our travel, I noticed the dates were incorrectly stated. I was pleased with the responsiveness and speed for which this was corrected.
Hatton K. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Basically, the plan coverage was far less than I had expected. In the end we cancelled our trip at the earliets penalty deadline because of mounting EU/Italy/Covid uncertainties. We cancelled in time to avoid most penalties. We could not cancel several train tickets and resceduling was a nonstarter. Our claim was thus relatively minor (less than 5% of trip cost) and less than half of the premium paid. It seemed like a fair claim.
Lesson: Read the fine print which, it turns out, eliminated all the threats that I thought were most likely and needed to be insured.
Steven R. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
"Thank you for taking the time to post about your experience.
We empathize with your situation. It is important to remember that insurance is highly regulated and all claims are determined based on the documentation submitted and the policy details for the policy purchased. Travelex Insurance and Berkshire Hathaway Specialty Insurance Company, the claim administrator, are required to follow the policy. The policy purchased is a Named Peril Policy, which means that any eligible reason for cancellation is listed in the policy. The policy itself does list which Named Perils would be covered (which you can view by clicking “view certificate” on the Insure My Trip website). Unfortunately, uncertainties and fears related to travel are not covered reasons under the policy (and would not be covered events for most policies).
Please contact us if you have further questions or concerns at [email protected]."
Purchased from a third party marketing internet company. A bit confusing on who to call or correspond for questions about policy or obtaining a declaration for confirmation of coverage.
Todd T. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback, and we hope you enjoyed your vacation.
Upon purchasing your policy, you should have received a Confirmation of Coverage via email. This would include the names of the travelers, destination, travel dates, and other coverage details. Our team of representatives are available to assist with understanding your policy 7 days a week, 365 days a year.
If you have any further questions or concerns you may reach us by phone at 800-487-4722 or by email at [email protected].
Too expensive and unnecessary as it turned out. I have never bought trip insurance before and it's just a waste of money. I only bought it because of the risk of covid interrupting my trip.
Barbara C. would not
recommend this plan to a friend or relative.
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Trawick International, has issued the following response:
"Thank you for your comment. At this time, our records do not show that you have submitted a claim or have contacted us about this matter. We want to reassure you that we treat COVID-19 related losses as any other medical issue loss. For example, if your trip was interrupted and you provide the necessary documentation for this claim type, the policy would afford coverage for your loss up to the policy maximum."
We’ve had this plan for out last 4 trips! Unfortunately two trips ago we had to file a claim. The service we received with that claim we will always get this plan.
Lawrtence M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.