Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
AIG Travel
Travel Guard Gold
We did not have a need to file a claim but just having the coverage helped us relax and enjoy our trip.
Lynn K. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Protect Assist
Thought it was mostly positive and it was easy to follow after I called to ask questions.
Thomas C. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Due to the age and health of my wife and the coronavirus, her doctor recommended against going to Seattle so the trip was canceled. Can I get a refund for this?
Jan W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I purchased a plan on January 29th, but after the initial coronavirus outbreak at the end of February, and prior to any quarantines in Italy, we rebooked our planned trip to go to a destination outside of Europe. Every hotel and the airlines provided immediate support - but I could not get in contact with Generali for over two weeks. I tried phone calls (where I was told there would be call backs within 3 hours) and emails (with no responses). Even InsureMyTrip could not get a response from Generali (on at least 5 different attempts through our March 6 departure). I ended up buying a backup emergency evacuation plan from another vendor on March 6 because "it was too late to duplicate the original plan with another vendor because of the timing of our new departure." I finally heard from Generali with a revision confirmation letter on March 9 "confirming our policy" with no evidence of the actual destination. Because of this experience, I feel it necessary to avoid Generali for all intents and purposes in the future.
Carl P. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Erin
Thank you for providing your feedback. Generali has offered the following response:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers. We're working hard at processing all claims and following up on call backs and email response requests, but unfortunately we have been experiencing a higher than normal volume as a result of the Coronavirus escalation. We want to assist you in using your policy at a later date when travel resumes. To see if you qualify, please visit generalitravel.com/voucher. for more details. Thank you for your continued patience."May 11,2020
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I have tried calling but your lines are busy due to the pandemic, I understand. But I would like to speak to someone to confirm what would have been covered or not covered under my policy if I had to cancel mid trip.
Coverage and satisfaction are place holders until I hear response.
Thanks
Coverage and satisfaction are place holders until I hear response.
Thanks
Michael M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Erin
We appreciate you providing your feedback. Generali Global Assistance has offered the following response:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers. We're working hard at processing all claims and following up on call backs and email response requests. Unfortunately, we have been experiencing a higher than normal volume as a result of the Coronavirus escalation. A dedicated team member will be reaching out to you shortly."May 01,2020
AIG Travel
Travel Guard Silver
I purchased the insurance just in case and we were in Los Angeles when travel things started getting shut down. Although I made it home right on time, I felt good knowing I had purchased the insurance! It just helps relieve the stress!
Joe F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thankfully, I did not need to use the insurance. Comfort knowing it was there, just in case.
DARLENE Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The only issue we had was in making contact with an agent before departure to verbally confirm coverage. We waited and waited to talk to someone but was never connected. Fortunately, we were not affected by travel restrictions that could have involved our insurance coverage. Was very appreciative of the recorded coronavirus message at the start of each call. The only problem was that we were unable to talk with a representative.
Robert B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Travel insurance is essential and we always purchase immediately after making a payment on our trip. But please fully understand what you are buying and what coverage is important to your needs
Ava S. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Price and coverage was reasonable. Fortunately didn’t need to use it so have to just assume claims would have been handled smoothly.
Richard J. would
recommend this plan to a friend or relative.
Upon receiving your review we reached out to the provider to see if a refund of premium was available. Due to COVID-19 and the potentially affected travel through December 31st, 2020 Travel Insured is offering a very generous voucher program which allows you to use your current plan towards a new or rescheduled trip (up to 36 months from the original date that you purchased the policy). In order to take advantage of the voucher please
visit https://www.travelinsured.com/vouchers/.
If you would like to speak with them directly, their telephone number is
800-243-3174.