Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
Nationwide Mutual Insurance
Essential
The whole point of insurance is peace of mind. I only purchase insurance for big trips (expense, time away) and the insurance did exactly what I needed: It provided peace of mind. My wife and I are home, trip was great and the insurance was never used. Peace of mind provided and all good.
Hary G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Due to a family emergency we had to cancel our trip. We thought that we were well enough insured but sadly this was not the case. Cancellation due to an injury or illness of a non traveling person was covered by the insurance, but only if that person is living in the USA, Mexico or Canada. It would have been nice if this was mentioned in the "small" letters before you purchase the insurance plan, or anywhere on the website. Only after purchasing the plan it was mentioned in the paper work that nobody ever reads! Costumer care was not helpful at all and only said: "you should have read the 20 plus pages after you purchased the plan". I think this kind of information should be more clear before you buy a plan.
Till P. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
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Michelle A
Thank you for taking the time to submit your review. It is never pleasant to hear that your claim was denied. Before, during and after you purchase the insurance you have a copy of the certificate available for review. This provides you with the finer details of the plan such as definitions, coverage's and exclusions. We suggest customers review the certificate to best understand their coverage. For customers with specific concerns, we suggest calling us at 800-487-4722 and we can assist you with finding a plan that covers your concerns.Dec 18,2019
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
They finally paid what was covered by the plan, HOWEVER, it took multiple phone calls and emails to get any action on the claim. It took 4 months to finally receive the reimbursement we were entitled to, thanks to the help of a contact at Insure My Trip.
John F. would not
recommend this plan to a friend or relative.
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Michelle A
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Dec 11,2019
Berkshire Hathaway Travel Protection
ExactCare
I am an educated, thrifty shopper. I did my research and found this plan to be the most comprehensive for the coverage I needed, at the best price. I'd use them again. Glad I didn't need it!
Katherine U. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Dec 11,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
My flight returning home was delayed. The only compensation would have be if I had stayed at a hotel or had receipts for food.
Because I stayed with family I was not reimbursed despite losing work time.
The staff offered to read the plan to me but I do think my lost time should have counted and the inconvenience to my family keeping me at their home
Because I stayed with family I was not reimbursed despite losing work time.
The staff offered to read the plan to me but I do think my lost time should have counted and the inconvenience to my family keeping me at their home
Karla G. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I didnt have to use the insurance but it was a comfort having it especially at this price & coverage.
Tatia C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I didn't need to file a claim, so I am unable to comment on customer service and timeliness of reimbursement.
/Leonard J. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
when you call they act like it’s a problem they want to tell you how many times you called l wouldn’t call if my issue was resolved in a timely manner each time I’ve called my claim is being processed I sent over supporting paper work 11/18 was told on 11/25 additional documents were needed they didn’t tell me I figured it out myself and allow 15 days for processing they really mean allow 30 days for processing when a person has a surgery what more needs to be discussed give them a refund it’s already nerve racking enough you didn’t take 30 days to receive my money oh and the customer service rep Andrew is terrible no type of customer service or compassion you are clearly in the wrong field sir never again will I use this company and will tell all my friends and members of my travel group the same
Ashley M. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Carol
Here is your response from AXA Assistance:
"Thank you for your feedback. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our customer service experience. We have processed your claim and mailed your claim check on 12/11/19. If you have further questions related to your claim, our claims service center is happy to answer them for you. You can reach us Monday - Friday from 8:30am – 5pm ET at 1-888-957-5015. We hope you will consider us again for future travel."Dec 13,2019
The trip included a
cruise
tour
John Hancock
Silver
Although I did not use the trip insurance, it was comforting having it in case I needed it.
Frank L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I find your travel insurance to be a great value and have used it multiple times. I anticipate using your services exclusively in the future as well.
Robert D. would
recommend this plan to a friend or relative.