Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
There was one occasion when it looked as if we would miss our connecting flight because our plane was delayed. Because we had booked it ourselves on a different airline we would not be helped or directed in any way if we missed the connection. There was a very strong comfort in knowing that if we missed the flight we were insured for that. Well worth the investment.
Thank you
Francis K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I specifically wanted coverage for an itinerary change as this cruise was a cruise to Bermuda. I was told that when trying to file a claim that I would not receive any benefits because I took the trip (instead of canceling when the change occurred 12 hours prior to boarding when already in Orlando) and that the cruise line substituted another port in its place and that I did not have any excursion costs that weren't refunded.
Glen M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your 3 star review. We are sorry to hear that you are disappointed with the provider's response to a claim. Their decision was determined by coverage as detailed on page 14 of your provider's Certificate of Insurance:
"COVERAGE E -
ITINERARY CHANGE
In the event Your Travel Supplier makes a change in Your Trip itinerary after Your Scheduled Departure Date, which prevents You from participating in an event/activity Prepaid prior to departure and scheduled on Your Trip itinerary, non-refundable Prepaid event/activity expenses will be payable up to the Maximum Benefit Amount shown in the Confirmation of Benefits.
Benefits will not be paid if a comparable event/activity of equivalent cost is rescheduled during the course of Your Trip.
These benefits will not duplicate any other benefits payable under the
Policy or any coverage(s) attached to the Policy."
Please call us at 800-487-4722, if you have any questions or concerns.
Substituting San Juan in place of Bermuda is not a comparable event or activities offered since we were specifically looking for excursions related to Bermuda and the Bermuda Triangle. Difference of opinion saying the two are comparable but the coverage related to an itinerary change was not what I was lead to believe.
I purchased for two main reasons.....in case I needed to cancel the trip as I was travelling during hurricane season and because of the medical benefits in addition to my regular health insurance especially if I needed to be take to a hospital for a medical emergency. Thankfully neither of these occurred but for the price I paid it definitely gave us some peace of mind. I felt the price as very reasonable for the benefits provided.
Elizabeth A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we didn't have any reason to file a claim so I don't know how pleased we would be depending on how a claim was handled. We would probably use this trip insurance again.
Sandra L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"COVERAGE E -
ITINERARY CHANGE
In the event Your Travel Supplier makes a change in Your Trip itinerary after Your Scheduled Departure Date, which prevents You from participating in an event/activity Prepaid prior to departure and scheduled on Your Trip itinerary, non-refundable Prepaid event/activity expenses will be payable up to the Maximum Benefit Amount shown in the Confirmation of Benefits.
Benefits will not be paid if a comparable event/activity of equivalent cost is rescheduled during the course of Your Trip.
These benefits will not duplicate any other benefits payable under the
Policy or any coverage(s) attached to the Policy."
Please call us at 800-487-4722, if you have any questions or concerns.