Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't have any reason to use it, but I was glad to have it available.
Thanks.
Bruce Wilkin ♪
Thanks.
Bruce Wilkin ♪
Bruce W. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I have purchased Nationwide Ins for travel many times & thankfully never had to use it. I believe seeking reimbursement is the true test. My friend was unable to travel with me last year due to illness. She submitted her Nationwide Claim, with proper documentation from her doctor, and the claim was paid with minimal issue. I would recommend Nationwide.
Patricia W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My wife broke her ankle and we were not able to take the trip per doctor’s orders. We first submitted a claim on 5/15 on the eclairs system. I called 2 weeks later for claim status and was told they didn’t receive the claim even though their system says “submitted”. I resubmitted the claim on 5/30. It is now 7/20 and the system status is still submitted. I have called several times. The first time a customer service rep left a message for the claims rep to call me. I did not receive a return call. I called a week later and asked for the claims rep’s extension and left a message. Still no return call. I called another week later and left a message and still no return call. I called this past Monday and found out my claims rep was no longer with the company. I was putt in contact with my new claims rep who called me back and said she was unable to work the claim due to upper management reviewing it. This is gone way too long.
Steven H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We appreciate your review, Steven. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
Jul 24,2024
Generali Global Assistance
Preferred
We tried to claim a medical evacuation when my wife was ill in Italy.It took some time to get this approved and many expensive international calls between their office in Florida and Italy , not to mention the problems with time zones.All this while my wife lay ill in Italy.
After our return, it took many weeks to get any action on our out of pocket expenses, and to receive some of them.Calls to their claims office went unanswered , and voice messages were also left unanswered. Eventually we recovered some our expenses after months.
We have used Gabrieli many times over the years, but like the saying “ you only see how good the company is when you have to make a claim”.
After our return, it took many weeks to get any action on our out of pocket expenses, and to receive some of them.Calls to their claims office went unanswered , and voice messages were also left unanswered. Eventually we recovered some our expenses after months.
We have used Gabrieli many times over the years, but like the saying “ you only see how good the company is when you have to make a claim”.
william d. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Kaylie
Dear Valued Customer,
Generali has provided the following response:
"Thank you for your review, William. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. We are pleased that your claims were resolved, and we will share your feedback with our claims team so that we can improve in the future."
Jul 23,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I always purchase travel insurance, and have had 2 minor claims that were quick and efficient.This time the claim was substantial as my husband had urgent surgery 2 days before the trip, and was medically unable to travel. Nationwide made the claim process easy, as long as I had the receipts and cancellation fees. Reimbursement took less than 1 month. I will continue to use Nationwide in the future!
vicki W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I discovered shortly after purchasing this plan that I had forgotten I had already purchased another plan. Even though there was no chance of a claim, Generalli would not refund the policy.
David P. would
recommend this plan to a friend or relative.
-
Angie
We appreciate your review, David. Unfortunately, the freelook period for the policy has lapsed. If you have any additional questions about premium refunds, please call us at 800-348-9505 and one of our dedicated customer service team members will be happy to assist you.
Jul 29,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
Claim submitted and paid for all out of pocket expenses. No payment for delay in receiving luggage
PATRICIA N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The plan covered everything that was needed. I am so glad that I did not have to use it but, just knowing that it was available if needed, was a saving grace for me.
Denise J. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Seeing that 5-star rating has truly made our day! We're so grateful for your support.Jul 24,2024
The trip included a
cruise
tour
John Hancock
Bronze
Claim processing has been terrible. It seems like the whole point is to get you to give up so they don’t have to pay. Extremely dissatisfied
Madison M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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