Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
PATHETIC..Absolutely no contact from the company for about a month after submitting my claim..Yes, my claim was denied, and that was the proper decision, but the lies, unreturned phone calls and misinformation were inexcusable..The total lack of communication only exacerbated the horrific service..I would NEVER use this co. again, simply due to their apathetic, indifference and abject failure to open a line of communication..Try and reach a manager..That is a joke, as they undoubtedly, hide under their desks, so as to avoid speaking with their customer..AVOID at all cost
Jeffry A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback which we forwarded to Crum and Forster Travel Insured for comment:
"We apologize for the delay and lack of customer service provided. Our goal is to provide each and every one of our travelers with the best possible customer experience and this case is being addressed accordingly. Please reach out to us if you would like any further clarification. Thank you for your patience."
Although we did not need to file a claim, it was reassuring to know we had coverage in the event something unforeseen came up. Having a contact number when traveling overseas brought a measure of security that was well worth the premium paid.
Dorothy M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, on our current trip we had no reason to use our trip insurance. However we did feel comfortable with our protection because of a past experience when we did need our insurance coverage and the service and processing of our claim was handled quickly and professionally. We will continue to purchase Generali trip insurance for all of our foreign travel.
Susan K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
gave peace of mind that if needed it was available.
a little pricey.
would be good to get some kind of rebate if not used or a credit for future use.
very good communication before trip.
Cecil L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. The premiums of the policies are determined by the insurance providers. The premiums are based on the age of the travelers, the length of the trip and the cost of the trip. As travelers get older, it can cause the premiums to increase. At this time, due to insurance laws, travel insurance cannot be discounted ore rebated. Like all other types of insurance, such as auto and home, once a policy has ended the policy is deemed used and premium nonrefundable, whether there was a claim filed or not. If you have any questions or concerns, please feel free to call InsureMyTrip at 800-487-4722 and we will be happy to assist you.
"We apologize for the delay and lack of customer service provided. Our goal is to provide each and every one of our travelers with the best possible customer experience and this case is being addressed accordingly. Please reach out to us if you would like any further clarification. Thank you for your patience."