Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
We submitted a straightforward Trip Delay claim, fully documented, and received the full amount we requested, as indeed we should have, but what we found outstanding about this situation was the speed with which AXA processed our claim, all within just a bit over a month.
Albert S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
I have never needed to use the plan but I always take it - as backup to Medicare and medicare supplemental.. (it is just peace of mind insurance).Thanks.
Phyllis W. would
recommend this plan to a friend or relative.
Plan met our needs to provide peace of mind that should we have a problem during the trip that we would be well taken care of by Generali Global Assitance.
John H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
This insurance plan gave me peace of mind for our 45 day trip to Europe this summer. Luckily, we had no troubles and didn't have to make a claim. For a small cost, we were sure that in the event of something unexpected, we would have no worries. I highly recommend this company.
Karen K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Make sure to add many extra days to the end dates on your trip. I was denied my travel delay claim coming home because the delay caused me to be one day after the date I said I was returning. It took John Hancock 3 weeks to respond and that was after I had to send an email requesting any kind or correspondence requesting letting me know they received my claim. I will say the employees were kind and helpful when on the phone with them.
Lori-Jo B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. We apologize for the 3 week delay in the response time. However your policy does define the expiration date of your policy as listed below:
"When Your Coverage Ends:
Coverage is effective for the stated term shown in the confirmation of benefits. In addition, Your coverage will end at 11:59 P.M. local time on the earliest of the following dates:
(a) the date You cancel Your Covered Trip;
(b) the Scheduled Return Date as stated on the travel tickets;
(c) the date You return to Your origination point if prior to the Scheduled Return Date; or
(d) the date You leave or change Your Covered Trip (unless due to Unforeseen and unavoidable circumstances covered by the Policy)."
If you would like our assistance in quoting and purchasing a policy in the future, InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. Please call us at 800-487-4722 and we would be happy to assist you.
Thank you for your reply. Back on July 23rd, 2019 we sent you an email asking for additional claim information if you wished us to assign an "Anytime" advocate to review the claim file, but you did not reply. If you have changed your mind and would like InsureMyTrip to look into that claim, would you please reply to the email requesting that additional claim information back on July 23rd.
When my husband's wallet was stolen in Paris I called the insurance company number to see if they could offer any help and was to receive a claim report via email which was never received. There wasn't much help they could actually provide other than offering to loan some cash, which we didn't need.
Janet C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for your review. Since receiving your comments, Generali Global Assistance has been searching through their call log to provide you with additional information. We now have their reply:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Unfortunately, we were unable to locate your calls based on the information provided and apologize for your not receiving the claim form or the information on how to file a claim.
However, you may still file online at: https://travelinsurance-us.eclaims.csaclaims.com/ or obtain the claim forms at: https://www.generalitravelinsurance.com/start-a-claim/pdf-claim-forms.html.
Please contact (800) 348-9505 or [email protected] if you have further questions and a dedicated team member can assist you."