Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your 4 1/2 star review for your C and F Travel Insured Worldwide Trip Protector plan. We are pleased that you look to InsureMyTrip to help you find the best travel insurance plan for your trip.
Please call us at 800-487-4722, if you have any questions or concerns.
Plan administrators interpreted a diagnosis that occurred after purchase of plan, and prevented travel, as pre-existing. Subsequently , my claim was denied.. even after appeal. My travel companion's insurance company reviewers were able to understand the diagnosis was NOT pre-existing, and reimbursed her immediately, without question. VERY disappointed.
Suzanne P. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Note: This review is for an earlier version of the plan.
After consulting the claims department, Generali has advised that the injury occurred within the 60 day look back period prior to your effective date of coverage but did not improve. As a result, there was a possible worsening of the condition that resulted in surgery at a later date.
Since your plan did not include a preexisting condition waiver, the denial of coverage is correct according to the terms and conditions of your policy:
"PRE-EXISTING CONDITION means a Sickness or Injury during the 60 day period immediately prior to your effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a diagnostic
test, examination, or medical treatment; or (2) took or received a prescription for drugs or medicine.
Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 60-day period before coverage is effective under this Policy."
Wrong. Diagnosis of a sprained ankle(correct or incorrect) does NOT equal torn tendon and need for restructuring of ones heel. My travel companions insurance company was able to differentiate.. and refund immediately
Please call us at 800-487-4722, if you have any questions or concerns.