Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thankfully, I did not have to file a claim so I can’t provide information rating the claim process. However, I thought pricing was reasonable for what the plan offered and signing up for the policy was fairly easy. I received prompt communication on how to file a claim if I needed, received necessary contact information, and all the documents I needed outlining my chosen policy.
Kevin K. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
That's great to hear! we're thrilled Generali Global Assistance provided the outstanding service you deserved.Jul 11,2024
The trip included a
cruise
Generali Global Assistance
Standard
We will not travel anywhere without insurance. For our recent almost month-long Viking Cruise in Europe, there was no doubt I would use Generali Global for a policy! We had planned a safari several years ago that was very expensive and we had to cancel a week before leaving due to my husband’s cancer diagnosis. We were thankful to have the insurance to cover our costs and it was an easy process to file the claim. We will always use Generali because we know unexpected events can happen at any point with a trip.
Fadi H. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We love to hear from our loyal travelers! Thanks so much for sharing your experience and choosing to #TravelSmarter.Jul 11,2024
The trip included a
cruise
Generali Global Assistance
Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!Jul 11,2024
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
It's hard to say whether one chose the correct plan or was satisfied with the coverage unless one has to use it.
Thomas W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Easy to purchase the coverage we needed.
Edward R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The coverage offered was very thorough and all of the coverage I needed was included for a fair price. So I am happy with the price I paid for the coverage I received. Since I did not file a claim, which is a good thing as I had NO travel issues, I can not comment on their customer service and how well they respond to filing a claim and how well they pay out on the promised coverage. I will use them in the future.
Scott F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I feel confident using Generali because of their global reputation.
Andrew B. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Generali Global Assistance is committed to making every customer a satisfied one. Thank you for the stellar 5-star rating!Jul 11,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
I had to cancel my trip due to illness, so I filed a claim. There was some confusion on what was covered, but once that got sorted out, they did pay for my cancelled flight. The problems with this company are:
a) They require notification within 20 days for all losses. This is ridiculous; most companies allow much more. If you have a loss while you are on the trip, you might not be able to make that deadline.
b) The claim submission website has numerous bugs. First it assigned my claim to the wrong policy. Then, halfway through the process, it got stuck in a loop, asking me to re-submit documents and then rejecting them because they had already been submitted.
c) They took 11 weeks to resove my claim, which is slow. One week was due to the confusion on what was covered, but the rest was their bureaucracy.
I won't use them again.
a) They require notification within 20 days for all losses. This is ridiculous; most companies allow much more. If you have a loss while you are on the trip, you might not be able to make that deadline.
b) The claim submission website has numerous bugs. First it assigned my claim to the wrong policy. Then, halfway through the process, it got stuck in a loop, asking me to re-submit documents and then rejecting them because they had already been submitted.
c) They took 11 weeks to resove my claim, which is slow. One week was due to the confusion on what was covered, but the rest was their bureaucracy.
I won't use them again.
Michael P C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Courtney Baird
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jul 03,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Generali insurance claims person has not responded to my phone calls today.
Before we sent claim we spoke to two people to make sure that we got a list of needed forms.
Were directied to their website which is very difficult to find what you need.
We had hoped that the company would provide a set of docs. They don't.
We wanted to get this right from the beginning.
We got a letter requesting more.
Tried contacting the case manager all day but she was unresponsive.
Anyhow we trusted you to broker a good product.
This company should not be part of your product line.
Before we sent claim we spoke to two people to make sure that we got a list of needed forms.
Were directied to their website which is very difficult to find what you need.
We had hoped that the company would provide a set of docs. They don't.
We wanted to get this right from the beginning.
We got a letter requesting more.
Tried contacting the case manager all day but she was unresponsive.
Anyhow we trusted you to broker a good product.
This company should not be part of your product line.
edward s. would not
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We value your feedback and apologize for not meeting your expectations. We would be happy to review your experience with you. Please email our marketing team @ [email protected]
We look forward to hearing from you.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
It covered what I was looking for & help me enjoy my trip without fear
Irma W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Jul 11,2024