Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had to file a medical claim after our trip. The claim was filed online. I followed up with an email a few days later and received a reply that my claim was approved with a check to be mailed to me. It was a relatively easy process.
Michael B. would
recommend this plan to a friend or relative.
The claim process is very cumbersome. There was information that I was asked to provide and I provided what I had and I kept getting the same email asking for the information I already provided. I was asked for information that I did not have as well, such as doctor notes. None was taken by the doctor and I can’t believe for a $101 reimbursement for a $3K policy I paid for, that request is a deal breaker. I suggested a phone call to talk through what I have since emailing was not getting across but I got nowhere with that. I’m very disgusted with how this process is not conducive to provide any level of competent service. I will not use services from this company again nor recommend.
Eryka j. would not
recommend this plan to a friend or relative.
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved to your satisfaction. Thank you for choosing to #TravelSmarter.
By far the best travel insurance that I purchased all these years. Filing a claim was so easy. I filed a claim for Trip Interruption and submitted all the required documents. In less than a week, claim was completed. Received the check in the mail the following week. Amazing! Highly recommended!!!
Rainella Z. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use even before your next trip Just give us a call at 800-874-2442.
Gave us comfort knowing we were covered if something went wrong on our trip. Glad we did not need to use it. Very easy to book . Will use InsureMyTrip.com again.
Kim R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.