Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Best Plan for anyone who books cruises in advance and wants to wait until final payment is due to purchase insurance and still cover pre existing condition. A no -brainer!
LESLIE L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Plus
The main reason for our trip (two different tours at the World War II Museum in New Orleans) were cancelled. Thought we were covered because we had purchased 'cancel for any reason' travel insurance. As soon as I found out about the second cancellation (granted, it was the day before we were supposed to leave), I contacted the company via the toll free number and was told that, even though we had 'cancel for any reason' insurance, we did NOT have a 'valid' reason to cancel and our non-refundable expenses (airfare & hotel purchase through airline site) were NOT going to be covered since it was less than 48 hours prior to departure. Asked to speak to a supervisor and asked if there were no provisions for 'last minute' events but she repeated that, if I would have read the details of the coverage (well, sure, that's on me because like most terms of agreement, nobody really READS them all the way through. I thought 'cancel for any reason' actually meant 'cancel for any reason'.), I would know that within 48 hours of departure, my reason was not going to be covered; the flight and the hotel were still available to me even though the reason for going was not anymore. Got an email from the company and voiced my complaint and opinion on the matter and, as of yet, almost a week later, no one has contacted me. Needless to say, I am not a fan.
James S. would not
recommend this plan to a friend or relative.
Thank you for purchasing your CF Travel Insured policy through InsureMyTrip.com. We apologize for your difficulty in submitting a claim.
Cancel for Any Reason only reimburses you if you cancel your trip up to 48 hours prior to your departure date for other than a covered reason. Since your request to cancel was within that 48 day period, there would be no coverage under the Cancel for Any Reason option.
In the future, please feel free to call us at (800) 487-4722 prior to your next for assistance in quoting or purchasing a policy.
Claim was processed successfully but very slowly (3 months from filing to check). Cancellation resulted from traveling family member's unexpected surgery. Claim form (from claims processor in Florida subcontracted by Nationwide) asked for rights to access her complete medical records over an extended period. Instead, she provided a formal letter from her surgeon. Since the amount claimed was little more than $100 over the cost of the policy premium, she/I felt this demand to access huge amounts of confidential health information was way out of line. Buyer beware; in processing claims, claim processors may automatically ask for intrusive access to someone else's health records. If you (or they) are not willing to provide this, try pushing back but realize that you may ultimately be forced to either forego your claim or reveal medical information belonging to whichever party "caused" the claim. These days privacy has a real value and claims processors should adapt by asking only for what can be reasonably required to fairly process the claim in front of them. In this instance, Nationwide's claims processor acted reasonably; they did not press for anything more than the surgeon's letter and did not reject the claim automatically because I didn't sign anything granting them permission to go where they didn't need to go.
Adrian H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are very pleased to hear that you were able to work with your Nationwide claims representative to your satisfaction.
Please also keep in mind that the caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied.
Plan paid claim as expected. Took longer to process than I thought, and the paperwork was quite onerous for a small claim, but apart from that it was smooth.
Marc Z. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Cancel for Any Reason only reimburses you if you cancel your trip up to 48 hours prior to your departure date for other than a covered reason. Since your request to cancel was within that 48 day period, there would be no coverage under the Cancel for Any Reason option.
In the future, please feel free to call us at (800) 487-4722 prior to your next for assistance in quoting or purchasing a policy.