Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It’s hard to give any review since we had no claims. I can say that the application process was easy and the coverage was well explained. We would buy it again for a future trip, but as I wrote, it’s difficult to give a critical review since we do not go through the claim process.
Neal B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
When I purchased this policy, it was one of the least expensive of the many that I looked at with comparable coverage so that is why I continue to recommend the April Travel Protection Plan. However, buyer beware that processing times for claims submitted is not efficient or quick as my recent experience shows.
We had a small $120 medical claim for a doctor visit to my hotel room in Germany. I was too sick to leave the room so our B&B contacted a clinic for the doctor to visit me. The Dr. gave me 2 documents, one verifying my personal information, the diagnosis and the amount "liquidated" to pay for the visit and the second one was medical documentation on my condition and treatment given. It took 72 days to get reimbursed on the claim even though all documentation initially requested by the insurer was provided and the claim was filed promptly upon my return. The insurer used a 3rd party processing company which may have slowed everything down. At about 45 days after claim, I called an April customer service representative when I didn't hear anything on the status of the claim. Once that person got involved, it seemed to move the process along or at least to the desk of the 3rd party processor. And if you have any claims make sure you not only keep all receipts and documentation, but those receipts must specifically state the amount billed was "paid", especially if you pay in cash and not by credit card, as we had to do with the Dr visit to our hotel room. The doctor hand wrote the receipt with the amount noted as"liquidated" which wasn't enough proof to them that I had paid. (Doesn't liquidated mean "paid"?) Eventually, it was resolved after the processor contacted the B&B. I assume it was it to "verify" my illness or possibly the requirement that I had to pay in cash? Having said all of the above, I am not sure if the claims processing time or procedures are "par for the course" for travel insurance claims. I am satisfied that the claim was paid, but it took a lot more time, effort and followup than I think it should have on an uncomplicated and small dollar claim.
Maureen D. would
recommend this plan to a friend or relative.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Used this provider based on others reviews. Thanks God didn’t have to file a claim. In my opinion, only people who filed the claim could review this insurance company objectively.
Gregory S. would
recommend this plan to a friend or relative.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
The Insure My Trip web application was easy to use and zeroed in on a couple of policies that we could choose from. The prices were reasonable. We spoke with an agent with our questions and she was very helpful. We initiated the process when we made our first cruise deposit, and we liked the fact that we didn't have to buy insurance based on an estimate of the other expenses we would have (optional tours, airfares). We paid the additional premium after we had made our reservations and had exact dollar amounts to work with.
Cheryl H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
"rentals of trucks, campers, trailers, motor bikes, motorcycles, recreational vehicles or Exotic Vehicles;"
Exotic Vehicles is defined in the certificate as follows:
"means Alfa Romeo, Aston Martin, Auburn, Avanti, Bentley, Bertone, BMC/Leyland, BMW M Series, Bradley, Bricklin, Clénet, Corvette, Cosworth, DeLorean, Excalibur, Ferrari, Iso, Jaguar, Jensen Healy, Lamborghini, Lancia, Lotus, Maserati, Mercedes Benz, MG, Morgan, Pantera, Panther, Pininfarina, Porsche, Rolls-Royce, Rover, Stutz, Sterling, Triumph, and TVR, or any antique or any other car with a Manufacturers Suggested Retail Price (MSRP) over forty thousand dollars (,000)."
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.