Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
While our trip went off as planned, we had some very close calls. It was good to know we were covered for trip interruptions and other unintended consequences.
Brian C. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. CSA charges a higher premium on the Custom Luxe plan because they are exposing themselves to a greater risk. The most cost effective way of securing coverage for pre-existing conditions, is to purchase travel insurance within 10-21 days after making your initial trip deposit.
I thought I would have to make a claim and spoke to a representative on the phone outside of business hours. she was very helpful although she couldn't answer my specific question. It turned out I did not have to file a claim after all, luckily for me!
Judith A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately, for the first time in 30 years I had to file a claim when I fell and was unable to leave on my trip. Claim application was sent immediately with clear directions for filing, and the refund was issued promptly with no hassle. Will use them again and recommend highly. Thank you Travelex!
Carol D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
My only issue with the plan was that lost baggage coverage is secondary. I had the option of buying a more expensive plan with all coverage primary. It was my choice save money to go with secondary lost baggage. In the future, I think I'll stick with all primary coverage to greatly reduce the paperwork should I make a claim. Luckily, I've never needed to make a claim on any travel insurance I've ever purchased.
Robert W. would
recommend this plan to a friend or relative.
Fortunately, I had no need to use my policy or file a claim. But I thought the value I received for the price paid was excellent, and the customer service representative was very helpful when I called for advice on buying the policy (ie, did not try to up-sell and provided clear explanations of the different options).
Elizabeth T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.