Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
International Medical GroupiTravelInsured Travel SE
Always a pleasure to do business with insuremytrip.com. they make insurance choosing and applying painless and reliable - no easy feat!. Will be back for next trip. Highly recommend them
francine s. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Very easy to use. We knew exactly the coverage we needed for our trip then it was easy for us to pick the best for us.
Also we appreciated the email sent the day before wishing us a good trip
Paula C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have little feed-back since I did not need to make a claim. The purchasing process was smooth and pleasant. Other than peace of mind and decent value, which the plan provided, I have nothing to evaluate.
Helen E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I feel totally cheated. We purchased the "Cancel For Any Reason" plan because our daughter's work situation was so uncertain that there was possibility that she might not make to the trip up to the last minute. It turns out that plan has a "fine print" that a cancellation must be made 48 hours before the scheduled departure, which was never brought to my attention while I was considering purchasing it. As a result we missed the "48 hours" window and we did not get a coverage at all. If it requires two days advance notice, it is not really a "cancel for any reason" plan. Additionally this critical requirement should have been printed large and clear on up of the policy, the notice email and the insurance certificate, instead of hidden amoung the sea of words and have people miss it easily.
When I called RoamRight to report that my daughter did not get on the plane, the customer service representative apparently was not aware of this requirement either. She suggested that this was not a problem, and I would be reimbursed of the 75% of cost.
In short this was a terrible experience. I will find a way to post this to a larger audience so that others don't make the same mistake as i did.
Crystal C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
The criteria for Cancel for Any Reason coverage is displayed on page three of the policy document – available for your viewing on InsureMyTrip prior to purchasing -- as well as linked to the Cancel for Any Reason coverage description on the InsureMyTrip purchase page. Your claim was adjusted according to the terms of your policy.
We are a little perplexed by the account of your call in which one of our representatives may have provided you with contradictory information regarding the 48 hour Cancel for Any Reason cancellation period. Our representatives have been trained on the policy coverages. If you have any additional details regarding this phone call – who you spoke to or when you called – we will be more than happy to investigate further.
If you have any other questions, please feel free to contact us at 855-762-6252.
I paid a lot of money for the plan. I was in a great deal of pain and unable to keep up on the trip. But I wasn't sure if I could get my money back and change my plane flight home, so I stuck with it and didn't really enjoy myself. I would have liked the name of someone to call from Asia to see if I could come back after the first week when the pain was really interrupting my trip. Just having a card with a number did not make me feel I would get the support I needed to make the change in itinerary.
Michele Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.
We are sorry to learn of discomfort that you suffered during your trip. The Travelex Travel Select policy does offer the following covered reason for Trip Interruption (found in your Summary of Benefits):
"(a) Any serious Injury, death, or Sickness;
(1) Occurring to You or a Traveling Companion, a Family Member traveling with You, that is so disabling as to cause a reasonable person to cancel or interrupt their Trip or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing your continued participation in the Trip;"
They also provide the following contact information for 24 Hour Emergency Assistance:
Within U.S.A and Canada 1-855-892-6495, Outside U.S.A and Canada 603-328-1373
email: [email protected]
Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
Very Happy we did not have to use it!
I would give this a 5 star but we did not have to use the insurance so it is hard to write a review. I would buy this again compared to other policies you get more coverage with this one.
Lisa N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The plan was easy to purchase on line and seemed to provide adequate coverage. My answers are based simply on purchasing the plan as I did not have any need to use it.
Janet Y. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for taking the time to leave a review.
The criteria for Cancel for Any Reason coverage is displayed on page three of the policy document – available for your viewing on InsureMyTrip prior to purchasing -- as well as linked to the Cancel for Any Reason coverage description on the InsureMyTrip purchase page. Your claim was adjusted according to the terms of your policy.
We are a little perplexed by the account of your call in which one of our representatives may have provided you with contradictory information regarding the 48 hour Cancel for Any Reason cancellation period. Our representatives have been trained on the policy coverages. If you have any additional details regarding this phone call – who you spoke to or when you called – we will be more than happy to investigate further.
If you have any other questions, please feel free to contact us at 855-762-6252.
Regards,
The RoamRight Team