Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
Arch RoamRight
Essential
Great coverage plan and was explained well!
Janna M. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
It meant so much that we had peace of mind in case something happened and our trip didn't go as planned!
Edith P. would
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for taking the time to leave a review. We appreciate your business and hope you'll choose RoamRight again the next time you travel.
Regards,
The RoamRight TeamAug 15,2016
Arch RoamRight
Preferred
I've had this for trips since 2014, and have never needed to use it. But the policy and its coverage is reassuring to have!!
Elizabeth S. would
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for being a loyal RoamRight customer! We're glad all of your trips have gone smoothly, but we're here for you if you ever need it.
Safe travels,
The RoamRight TeamAug 15,2016
The trip included a
tour
Arch RoamRight
Essential
I was unaware of the limitations of this policy. My step son travelling with me got a throat infection while we were away. Taking him to the Hospital was not an option. When I called the insurance company I was told this policy was for serious life treating issues. I could take him to the ER and then a decision would be made as to coverage. In the meantime I would have to pay out of pocket and MAYBE I would be reimbursed. Instead I consulted the pharmacist. I was disappointed at the lack of help I received from the agent. My mistake was I should have informed myself of how to use this plan before I left for my trip.
Sandra R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Vicki Zidwick
Arch RoamRight
Thank you for your review. Assuming your stepson also had travel insurance with the RoamRight Essential plan, he would have up to 15,000 USD in emergency accident and sickness coverage. Our 24-hour assistance provider, On Call International, would have been able to assist you in finding non-emergent care for the infection. In this situation, you likely would have had to pay out of pocket and submit for reimbursement. However, our claims process is straightforward and easy to do online. You are able to start your claim process the same day treatment was sought. If you would like to speak with us directly about your situation, please call our claims department at 855-762-6252.Aug 16,2016
Arch RoamRight
Preferred
I travel on mission trips often, and have already recommended RoamRight to several friends who do as well.
Bradley S. would
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for your review. We are very happy to hear that you recommend RoamRight for your friends, and we look forward to insuring your (and all their's) next mission trip!Aug 05,2016
The trip included a
tour
Arch RoamRight
Preferred
Hard to say if the plan worked when you are luck enough not to have used it or filed a claim. Just what we both wanted.
Lawrence G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
Always purchase trip insurance from this company. Very satisfied and leave in trip with confidence
Frank S. would
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for your review. We are happy to hear we can provide that extra vacation confidence. We look forward to providing that for you again.Aug 05,2016
Arch RoamRight
Essential
Plan covered a number of potentially important conditions beyond the ones that I had thought of.
Alan S. would
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Thank you for your review! We are happy to hear you were satisfied with our plans, and we look forward to insuring your next trip as well!
Regards,
The RoamRight TeamAug 01,2016
Arch RoamRight
Essential
For what we required the plan was too expensive. we went to Florida for 12 days Had I gone to Europe for three weeks, at double the cost and needed coverage for terrorist attacks I would have paid the same price for my family in coverage as I did for the Florida trip. Rates need to be looked into. Our trip insurance through your company was too expensive.
George R. would not
recommend this plan to a friend or relative.
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Vicki Zidwick
Arch RoamRight
Dear Traveler,
We appreciate your comments. Our prices are competitive in the travel insurance industry and are based on a variety of factors, such as trip cost and duration. We understand that a consumer’s perception of coverage, cost and value is subjective, but we’re continually working to ensure that we offer the most attractive coverage at the most affordable price.
If you would like to review the proposed coverage and rates with a representative, please feel free to call us at 855-762-6744 or email at customerservice@RoamRight.
Regards,
The RoamRight TeamAug 02,2016
Arch RoamRight
Preferred
We did not file a claim, so it's impossible to know the real value of the plan. It was good peace of mind in a troubled part of the world.
William P. would
recommend this plan to a friend or relative.
-The RoamRight Team