Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
The trip included a
cruise
tour
Arch RoamRight
Essential
Fortunately my trip to the Galapagos went smoothly without accident or delay or loss. Having insurance gave us a stress free vacation on top of traveling with an excellent travel company in the Galapagos. Thank you for your service.
Phyllis P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Arch RoamRight
Essential
had to cancel 3 days right after 14 days--no refund.
VICKI l. would not
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Dear Traveler,
Thank you for reaching out to us. In order to cancel a policy, we require the insured to send us an email requesting the cancellation. According to our records, we did not receive an email (nor a phone call) requesting cancellation of your policy. Additionally, if you were to have cancelled 3 days after the conclusion of our 14-day free-look window, a refund for your trip cost would only have been given for a covered reason as outlined by your description of coverage, assuming you cancelled the entirety of your trip and not just the insurance. If you have any further questions, please do not hesitate to contact customer service at [email protected] or by phone at 1-800-699-3845.
Regards,
The RoamRight Team
Jul 11,2016
Arch RoamRight
Preferred
Fortunately we never had to use it, but having it gave us great peace of mind.
Michelle B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Arch RoamRight
Essential
Purchased the plan for 5 family members. One week before trip one person became ill and looked like she would not be able to travel. Contacted Insurance company and they immediately supplied required forms for claim. Fortunately relative recovered and was able to make trip. Good service at reasonable cost.
Albert M. would
recommend this plan to a friend or relative.
-
Vicki Zidwick
Arch RoamRight
Thank you for your review! We are very happy to hear your relative was able to go on the trip. We look forward to insuring your next one!
Regards,
The RoamRight TeamJul 05,2016
Arch RoamRight
Preferred
Thank goodness we did not have to use the coverage, but knowing that we had it gave us peace of mind.
Wilbur W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Thank you for your review. We agree -- it is always nice to have that peace of mind. Hopefully we can be your peace of mind again soon. Regards, The RoamRight TeamJul 05,2016
The trip included a
cruise
Arch RoamRight
Preferred
Did not cover what we needed although plan says it was covered. Will never use again.
Shawn N. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Vicki Zidwick
Arch RoamRight
Dear Traveler,
Thank you for contacting RoamRight. We regret to inform you, your claim was not approved because the reason for your transportation delay was not a delay of a common carrier as outlined by your Description of Coverage.
If you have any other questions, please do not hesitate to contact us at 800-487-4722.
Jul 11,2016
The trip included a
tour
Arch RoamRight
Preferred
Your plan covered more at a lower cost than the coverage offered by our group tour operator. I am very pleased I shopped around! Thankfully, we didn't need to file a claim.
Bethany B. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
Felt good about the coverage and very happy to not have to use it. Worth the expense for the peace of mind.
Howard S. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
We had no claims, but felt comfortable with our coverage should something arise.
Jennifer C. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
Thanks for guiding us through to the right product and price.
Carol L. would
recommend this plan to a friend or relative.
Regards,
The RoamRight Team